Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Excellent
May 17, 2026
Overall rating

Emilio was excellent, profesional, and friendly. I was very impressed with him.

Kirsten W,

Hitchcock, TX
Friendly took the time to show and explain things to me
May 17, 2026
Overall rating

Even though my dryer was not fixable, he did a great job explaining to me. Everything showing me what was wrong and cleaning up and putting everything back together.

Lisa M,

Henrico, VA
Excellent service
May 17, 2026
Overall rating

Excellent service. The setvice was completed in a short period of time. Very courteous. The technician showed knowledge in the repair.

Yazmin J,

San Juan, PR
Washer
May 16, 2026
Overall rating

Dennis was able to evaluate the issue very quickly. He was knowledgeable & experienced in this area. I liked the fact that a person can call & get service that same day. Very polite & plan to use Sears Home Services again, if needed.

Sandra K,

Clovis, CA
Nice
May 16, 2026
Overall rating

Bruce replaced my ice maker quickly. It was nice he was able to do it today instead of Wednesday.

Vick F,

Kenner, LA
Refrigerator
May 16, 2026
Overall rating

Tam was an excellent repairman. Had great knowledge about the Kenmore Elite refrigerator. Friendly & positive. Worked hard. Many parts needed to be changed. He's one of the Best.

Barb D,

Mesa, AZ
Very professional
May 16, 2026
Overall rating

Skyler was very courteous to me & my wife. He was a pleasure to talk to.

Bennett D,

Lake Arthur, LA
Thank you Desmond!
May 16, 2026
Overall rating

Desmond was extremely helpful, friendly, professional, and explained our options for repair clearly - we really appreciate his customer focus and assistance - thank you!

Michelle F,

Tappan, NY
Washer repair
May 15, 2026
Overall rating

Seeing Randall pull up in the van was a sight for sore eyesπŸ‘. He was able to solve our problem with some flashing error code that we could not do after reading this manual and looking at online videos. We are sorry to hear that he is the only remaining appliance technician there with Sears here on Maui. He has so much knowledge and experience in repairing all kinds of appliances, thank you Randall πŸ‘πŸ™

Terry F,

Kula, HI
Outstanding
May 15, 2026
Overall rating

Service was very good no problems everything was straight and complete

Eddie S,

Olive Branch, MS