Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.3K


Average Rating

4.8/5

Refrigerator diagnostics
June 10, 2025
Overall rating

Ed did a thorough job diagnosing the refrigerator while explaining what he was doing. I had already melted the ice accumulation around the condenser and the fan which had caused the original Er Ed error. Ed checked out the refrigerator at the control panel and determined the only issue was the need for some additional refrigerant. At this point we only have to wait a few hours for ice.

James J,

Windsor Locks, CT
Excellent
June 10, 2025
Overall rating

Very good technician….knowledgeable… on time … friendly and very neat appearance

Gail Leavitt,

Augusta, ME
Martin was great
June 10, 2025
Overall rating

Our technician, Martin, was able to help us over the phone although their service orders had a wrong address that I wasn't able to correct all day. I wasn't able to speak to a human until the service tech discovered the address wasn't correct. Excellent rating for Martin, the tech and very poor for communication thru the app.

Larry W,

Inez, TX
Gas dryer service
June 10, 2025
Overall rating

Brendan was professional and provided great service. He definitely knew his stuff!

Sharon T,

Endicott, NY
Great
June 10, 2025
Overall rating

David was great to work with. Showed up with a great attitude and explained his work. Would welcome David back to fix something else in the future.

Jason T,

West Bloomfield, MI
Washer repair
June 10, 2025
Overall rating

William was honest and a pleasure to deal with. Thanks William

Theresa R,

Eastover, NC
Dishwasher Repaid
June 10, 2025
Overall rating

Bennie was very helpful - knowledgeable and professional in the repair.

SC,

Hilliard, OH
Repairs
June 10, 2025
Overall rating

Very nice and he knew what he was doing. On time

Brenda C,

S Royalton, VT
My favorite Sears Mr. Fix it man!
June 10, 2025
Overall rating

Michael was absolutely fantastic. He is just so nice, so competent , & very professional… he knows what he is doing. In fact I would greatly appreciate if was only Michael who comes to my door when I call Sears.

Sharon Hanlon,

East Greenwich, RI
Service Worker
June 09, 2025
Overall rating

Very Knowledgeable and Pleasant Diagnosed the Problem Very Rapidly ,and did a Good Job Gettin out if My Treacherous Driveway.

Daniel C,

Salinas, CA