Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.3K


Average Rating

4.8/5

D
June 17, 2025
Overall rating

Thank you Gilbert you are wonderful

Carol B,

Long Beach, CA
Adbul is great, explains everything, very courteous, hard wo
June 17, 2025
Overall rating

Well allot of times very difficult to talk to a human, when you get to 80, things get difficult if we have to use apps. Our generation was paper and pencil and calling service companies for assistance not internet

Paul L,

North Potomac, MD
Kenmore Electric Dryer Roller Replacement
June 17, 2025
Overall rating

Jose was on time and extremely efficient. Pleasant fellow who knows how to repair my dryer. Came in and within 1 hours had dryer apart, cleaners, rollers replaced and dryer functions quietly.

June J,

Manhattan Beach, CA
Dryer repair
June 17, 2025
Overall rating

Hopefully this will work and last. Thank you for the tip about how to set dryer.

Amy W,

Kensington, CA
6 stars
June 17, 2025
Overall rating

Product knowledge great, good explanation of problem and resolution

Linda J,

Byhalia, MS
Wayne
June 17, 2025
Overall rating

Wayne was great. Came in did his job .was friendly and professional . Fixed my frig..He knew just what he had to do cleaned up when he was done. Give him a 10. My problem is your customer service . It's horrible . I received part 3 weeks ago and you guys keep cancelling my appointment Lousy customer service needs much improvement. Would not recommend sears for any appliance and especially the service. You ask I told.

Patricia F,

Roselle Park, NJ
Easy fix
June 17, 2025
Overall rating

William was very helpful. Explained a lot of details to us that we didn't know. We're so glad it wasn't anything serious.

Veronica C,

Keyport, NJ
I do have a ?
June 17, 2025
Overall rating

Did my technician turn off the water to the Icemaker? I don't want any flooding.. please let me know:) Thank you

Jan W,

Winchester, IN
Great service.
June 17, 2025
Overall rating

Greg was great. Asked us what the problem was, discussed some possibilitie,ms, checked our washer and was done in minutes. Very nice and professional.

Eileen H,

Sahuarita, AZ
Sear technical person
June 17, 2025
Overall rating

Very polite and he explained and show me what was the problem with my dryer. Thank you Aex it was a pleasure meeting you.

Dolores D,

Jamaica, NY