Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.3K


Average Rating

4.8/5

Ruth Stiasny
June 13, 2025
Overall rating

Chris was very informative about my filter problem

Ruth S,

San Jose, CA
Microwave repair
June 13, 2025
Overall rating

William did an excellent job!!! He was very professional, courteous and knowledgeable. He ensured that he assembled the microwave parts correctly.

Dorothy K,

Memphis, TN
Excellent service!
June 13, 2025
Overall rating

He was respectful, courteous, knowledgeable and extremely helpful. Have no regrets making the call for service. Rikki went above and beyond!

John B,

Henderson, NV
Kenmore washer repair
June 13, 2025
Overall rating

Daniel was quick and efficient completing today's service call. I would highly recommend him.

Tony L,

Raleigh, NC
Freezer Repair
June 13, 2025
Overall rating

Prompt arrival. Very polite and informative. Efficient and effective service.

Raymond B,

Wolf Creek, OR
Washer
June 13, 2025
Overall rating

Hector was terrific. He made the repairs quickly and effectively.

James E,

Levittown, NY
Refrigeration technician
June 13, 2025
Overall rating

Richard was experienced and thorough. He showed a positive attitude concerning the work required.

Bernadette B,

Princess Anne, MD
Loved my tech…..
June 13, 2025
Overall rating

……..and hated your website and your customer service. The AI sucks. My ability to find out what was going on was impossible. Scheduling the actual repair was ridiculous and waiting all day to find out my appointment had been cancelled was maddening. The tech was excellent both times he was here.

Duane D,

Orange, CT
Terence
June 13, 2025
Overall rating

Terence was excellent. Very professional. He explained everything that was wrong and everything he was doing to fix the issue.

Margaret L,

Myrtle Beach, SC
Freezer repair
June 13, 2025
Overall rating

Cliff did a fine job. He explained in detail what the problem was and how he was going to solve it. He was neat and orderly and went about his job in a professional manner. I'm glad he was my technician.

Kenneth O,

Cross, SC