Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.3K


Average Rating

4.8/5

Wayne
June 17, 2025
Overall rating

Wayne was great. Came in did his job .was friendly and professional . Fixed my frig..He knew just what he had to do cleaned up when he was done. Give him a 10. My problem is your customer service . It's horrible . I received part 3 weeks ago and you guys keep cancelling my appointment Lousy customer service needs much improvement. Would not recommend sears for any appliance and especially the service. You ask I told.

Patricia F,

Roselle Park, NJ
Easy fix
June 17, 2025
Overall rating

William was very helpful. Explained a lot of details to us that we didn't know. We're so glad it wasn't anything serious.

Veronica C,

Keyport, NJ
I do have a ?
June 17, 2025
Overall rating

Did my technician turn off the water to the Icemaker? I don't want any flooding.. please let me know:) Thank you

Jan W,

Winchester, IN
Great service.
June 17, 2025
Overall rating

Greg was great. Asked us what the problem was, discussed some possibilitie,ms, checked our washer and was done in minutes. Very nice and professional.

Eileen H,

Sahuarita, AZ
Sear technical person
June 17, 2025
Overall rating

Very polite and he explained and show me what was the problem with my dryer. Thank you Aex it was a pleasure meeting you.

Dolores D,

Jamaica, NY
Review of Steve N.
June 17, 2025
Overall rating

Professional, very capable and personable. It was a pleasure meeting Steve.

Mike S,

Battle Creek, MI
Rickey
June 17, 2025
Overall rating

He's great and was very polite. He knew exactly what he was doing.

Amin K,

Chestnut Hill, MA
Refrigerator service tech
June 17, 2025
Overall rating

He unplugged the opening in the freezer so the water could drain properly.

Charles F,

Baton Rouge, LA
Ijaz F was great- dishwasher is fixed
June 17, 2025
Overall rating

Ijaz F was very thorough in his evaluation as well as in his communication. he was timely and professional.

Nicole M,

Bel Air, MD
Well done refrigerator repair
June 17, 2025
Overall rating

Conrad was prompt & methodical in repairing our refrigerator. Thanks!

Ken S,

East Aurora, NY