Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Fix my dryer
Very nice and helpful and willing to answer any of my questions
Brenda H,
Byhalia, MS4 weeks, 3 days
John was great, it's the company I have an issue with. First I was scheduled for same day work only to be told hours later I had to reschedule. First available was for 2 weeks later THAT'S a problem. Had to get a part ordered. Was told next day my part would not come in time for next appointment so they put off the appointment for a week later. My part came in TWO days yet I had to wait another week and a half. Had to have a different part. Again was told part wouldn't be there in time however got it in ONE day! Like I said, John was great. The company, not so much. So 4 weeks and 3 days without a dryer.
Diane M,
Madison, WIDallas did a great job!!
Dallas was so Friendly, courteous, helpful! Thank you! Appreciated what he did for me!!
Carl S,
Lake Bluff, ILRefrigerator Motherboard replacement
Dave is the definition of excellence: he is knowledgeable, professional and courteous. Dave's communication of appointment arrival and explanation of diagnosis of the appliance issue was exemplary. Thank you for scheduling Dave for the return visit after our appliance part arrived. The continuity of visits with the same technician was great.
Carla K,
Lakewood, OHFrank was Great
This service technician was absolutely excellent. He knows everything about his job. He has a pleasant personality and he fixed the product to my total satisfaction.
Nicholas D,
Toms River, NJBest service ever
He was very professional also Knownleagle anf explained Everything to us You are lucky to have such Employe working for you
Jean H,
Boynton Beach, FLDrier repair
Bobby did a great job, fixed my drier the first time but it took for ever to get the parts which is not Bobby's fault
Claudio S,
Denham Springs, LAVery pleasant, moved expeditiously!
Customer care was respectful got me in quickly. Very much appreciated.
Cleota W,
Morton, ILKeep up the good work!
The technician acted an excellent job and fixing my washing machine and my dryer! I'm very satisfied!! Sincerely Christopher Cromwell Jr.
Christopher C,
Jamaica, NYRepair washing machine
Emmanuel was very professional. He immediately figured out why the washer was malfunctioning. He was decisive and knew what to do to solve the problem with the washer.
Masae S,
Los Angeles, CA