Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

40.2K


Average Rating

4.8/5

Dishwasher repair
May 13, 2025
Overall rating

Did his job quickly politely and and and ten words

Robertant F,

Livermore, CA
Polite and professional
May 13, 2025
Overall rating

Very polite, professional. Quickly found the problem. Courteous.

Lisa W,

Irving, TX
Refrigerator
May 13, 2025
Overall rating

Looked it over. It was okay. Running fine. No work done

Diane P,

Elk Grove, CA
The best experience with a service technician… EVER!
May 13, 2025
Overall rating

The service and knowledge provided by Josh today at our service appointment was outstanding. What a wonderful guy to work with. Shared all details of the repair as well as the best option moving forward. Really enjoyed working with Josh! Thank you for your help and expertise!

Sara T,

Schofield, WI
Gloria Demny
May 13, 2025
Overall rating

He knew right away what was wrong with my washer. He ordered the part and today he fixed the switch.

Gloria D,

East Bernard, TX
home service
May 13, 2025
Overall rating

Excellent service. Jose explained what the problem was and requirement >

Elmer Vannoy,

Westerville, OH
William was great! The rest of Sears sucks!
May 13, 2025
Overall rating

Finally, Finally, Finally! After spending the last 3, yes, three weeks being GHOSTED by Sears repair technicians, William showed up and resolved the problem in a matter of 10 minutes! He troybleshooted and then diagnosed and fixed the issue! THREE weeks I had to.wait for a resolution! For THREE weeks, I was once again told so many lies, i.e., the truck.broke down on the way to your house, the A.I. cancelled your appointment! And these excuses were given on the same day! And this has been ongoing for the past 3 weeks! Their Customer No-Service is the absolute WORST! Thanks William, for your professionalism, skill,.and expertise!

Natalie T,

Scotch Plains, NJ
Excellent tech
May 13, 2025
Overall rating

Aaron always goes above and beyond when he services my heating and cooling systems.

Mildred L,

Washington, DC
Refrigerator
May 13, 2025
Overall rating

Responsible, punctual and knowledgeable

Juan P,

Bowling Green, KY
Sears repair
May 13, 2025
Overall rating

Very good worker. Called prior to arrival which I was happy to see. Made sure that all was set for the worker.

Don M,

Manchester, NH
Kenmore Appliances Repair Reviews