Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

Total reviews

47.3K

Average Rating

4.8/5

DREW/ANDREW IS EXCEPTIONAL!
June 19, 2025
Overall rating

Refreshing to experience the professionalism, technical acumen, and a genuine capability and competency from technicians who exhibit a sense of proprietorship. I will be requesting him to manage our service calls in the future. Thank you.

Jamie S,

Pittsburgh, PA
Excellent service!
June 19, 2025
Overall rating

Daniel was able to navigate around a communication system that continued to give inaccurate information re: parts ordered for our washer. He recognized the issue and got us the parts needed for repair. Daniel was very professional, going above and beyond what was needed to repair our machine, after a month of AI/chatbot system delays. It was a pleasure to have him work with us!

Gary J,

Marietta, GA
Repair Ken more refrigerator
June 19, 2025
Overall rating

Brent was so knowledgeable and very efficient. , and friendly.

Aldona Z,

Pittsburgh, PA
Excellent service and knowledgeable!
June 19, 2025
Overall rating

Alex was professional, courteous and knowledgeable. He diagnosed the issue quickly. Great service!

Rachel M,

Portland, ME
Service on 6/19/25
June 19, 2025
Overall rating

Good service ; however I requested an afternoon service since I work until 5pm . The notification of the technician's arrival time was between 8 and 9am. Luckily I was home.

Grace L,

Coconut Creek, FL
Day 4
June 19, 2025
Overall rating

William was back again. This time he changed the copper filter on the back of the refrigerator. I am hoping that this finally fixes our problems. He was very professional and methodical about solving the problem with the refrigerator. I hope this does it.

Glenn E,

Sterling Hts, MI
Dryer Starter Replacement
June 19, 2025
Overall rating

Excellent service, timely, good communication, polite and courteous, positive attitude

Rose P,

Staten Island, NY
Washer
June 19, 2025
Overall rating

Nilesh was very respectful, kind, answered all my concern. Very satisfied with the result.

Brenda F,

Duarte, CA
Thank you Sal!!
June 18, 2025
Overall rating

Very professional and took care of my problem. Very knowledgeable!

Cindy C,

Wildomar, CA
Faye Gibson
June 18, 2025
Overall rating

He was professional in every way, determined to find the cause for my problem, and I am so pleased to have my dryer working properly again. Pleasant, professional and productive.

Faye G,

Carrollton, GA