Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.3K


Average Rating

4.8/5

Kenmore Refrigerator/Freezer
June 19, 2025
Overall rating

He arrived on time, was very courteous, and had expert knowledge of what he was doing.

Robert F,

Green Cove Springs, FL
Refrigerator repair
June 19, 2025
Overall rating

Kenneth came and diagnosed the problem. Unfortunately, it was too expensive to repair due to the age of the fridge.

Kevin L,

Riverside, IL
Awesome
June 19, 2025
Overall rating

He was great and fixed the washer quickly! Would recommend

Calida C,

Birmingham, AL
Very quick and professional
June 19, 2025
Overall rating

He got in and got the job done quickly and didnt try to prolong the job he was very teaching and explained to a tee what was wrong, explained what was needed and answered questions

La'denesha K,

Albany, GA
Very good
June 19, 2025
Overall rating

The technician was terrific. We were glad he came but your phone services are impossible. We called several times and spoke to AI. Sometimes she said they were coming sometimes she said no appointment is scheduled. It is very difficult to find anything on website too.

Stephen N,

Framingham, MA
Fixed - no parts needed
June 19, 2025
Overall rating

Claudio came prepared with all tools and parts. He spent time to diagnose the problem which was contrary to the initial symptoms. In the end not new parts were needed only removal of a piece of plastic that jammed the lock mechanism of the microwave. He fixed the problem without trying to sell us unneeded parts. Great job.

Duncan W,

Roseville, CA
Dryer repair
June 19, 2025
Overall rating

Good experience. Took care to leave everything back in place.

Lynn W,

Jersey Village, TX
Comments about service technician.
June 19, 2025
Overall rating

Very professional, knowlegable and cordial. Need more like him. -Edgar Williams Jr.-

Edgar J,

New Orleans, LA
Great work.
June 19, 2025
Overall rating

Derrick fixed the problem with my washer. He was very knowledgeable. Great attitude. Very personable.

Barbara S,

Philadelphia, PA
Well job done
June 19, 2025
Overall rating

The worker was ver profesional and on time. He did a good job.

Ismael A,

Huntington Pk, CA