Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Paul is great
July 03, 2025
Overall rating

Paul was great . He came early and fixed my washer. So I was very happy with the technician. However I was very unhappy that all previous appointments were ignored. That is not Paul's fault. He wondered why it had not been fixed before . He was the technician that diagnosed and had the parts ordered.

Lynn W,

Annapolis, MD
Ice maker repair
July 03, 2025
Overall rating

Very informative and courteous. Explained our problem and gave several options for future breakdowns.

Suan J,

Stroudsburg, PA
Washer Repair
July 03, 2025
Overall rating

Ibrahim was great to work with and very knowledgeable glad he was our repairman. Hope to have the opportunity to work with him again on the future.

Ann H,

Bloomingdale, IL
Repair technician
July 03, 2025
Overall rating

Timothy was very helpful and took the time to answer some of my many questions!

Annette S,

Woolwich, ME
Your service time is terrible.
July 03, 2025
Overall rating

Peter was Greatttt but for all the time it took to get our dryer fixed the service was terrible. Sears need to fine a better way to satisfy thier customers. We are glad to have our dryer fixed but we're very dissatisfied with the service.

Charles B,

Perry, GA
Washer Repair
July 03, 2025
Overall rating

Tom was extremely professional, polite, and skilled. He came prepared and knew just how to fix the problem. I would highly recommend him.

Ronnie F,

Staten Island, NY
Service for Washer Repair
July 03, 2025
Overall rating

He was polite, knowledgeable, fixed the problem and the cost was reasonable.

Phillip T,

Santa Clarita, CA
Dishwasher diagnosis
July 03, 2025
Overall rating

Patrick was on time and professional. He was knowledgeable and patient in explaining things. Excellent service.

D B,

Rochester, WA
Ice make repair.
July 03, 2025
Overall rating

Barry was very polite and went straight to doing his job. It took him a little longer. I guess my freezer wasn't right or something, but he did a very very good job and very polite and business like.

Vernice H,

New Castle, DE
Refrigerator
July 03, 2025
Overall rating

Wayne was very informative in what could be done with a 10 yr. old refrigerator. Gave me a few alternatives. Very polite. All business.

Marijane G,

Linden, NJ