Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

Total reviews

47.3K

Average Rating

4.8/5

dryer repair
June 20, 2025
Overall rating

Rickey was friendly, skilled, and efficient. I assume the repair will last!

Brian B,

Brookline, MA
Refrigerator service
June 20, 2025
Overall rating

Best experience I have had with friendly and professional service 👍

Tom W,

Yuma, AZ
Great service
June 20, 2025
Overall rating

David was great! So thorough. Highly recommend use this service

Melanie N,

Highland, UT
Refrigerator back on line
June 20, 2025
Overall rating

After arriving it only took about an hour for him to put fridge together with new parts and see that it was charging properly. Back in business today! Thank you Anthony.

William D,

Chester, VA
Refer repair
June 20, 2025
Overall rating

Jake is very qualified and preformed excellently. I rate him a 5...

Stephen E,

Star, ID
He did what the other Techs could not
June 20, 2025
Overall rating

My dishwasher leaked back in 2/24/25. Several techs and 18 appointments later it seems it is fixed. I was stood up by the techs TEN (10) times. This is the result of sears home services being taken over by transform. From excellent service to poor service. They did not call or email me with updates as sears used to do. Kyron is not like the rest, he actually cares and knows his craft. I will always ask for him in the future. Kyron is a 5 star tech working for a 1 star company. I used to rave great 5 star reviews for sears home service, but now I just cus every time they stand me up. Will I renew my contract, (after over 30 years)? Nope. That is, unless they get their act together. Otherwise I will shop their competitors', or just start repairing my own appliances. I can do the same crapy job they have been doing. Kyron does a great job, he is in a league of his own.

Vincent C,

Long Branch, NJ
??
June 20, 2025
Overall rating

We were extremely happy with Robert! Dealing with Sears Home Services not so much. The process took weeks to determine we need new washer and dryer.

Gregory S,

Lakeville, MN
Technician
June 20, 2025
Overall rating

He's very much on point and knows his job very well. A people person, very friendly and knowledgeable

Annie R,

Bronx, NY
Polite and Professional
June 20, 2025
Overall rating

Joseph answered all my questions and even though I didn't choose the repair in lew of buying a new one, he gave good information.

Mark M,

Austin, TX
Great!
June 20, 2025
Overall rating

Barry was great from the start, he knew right away what was wrong with our appliance and fixed it. Thank you Barry!

Michelle A,

Torrance, CA