Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.3K
Average Rating
4.8/5
Dryer repair
Fred was excellent!! On time, professional, knowledgeable.. fixed our old dryer and looked like new!! Will schedule again when needed and definitely request Fred.
Michele G,
Felton, CADryer
He did a good job.. However, the service was to have been 2 days ago and that didn't happen. I think your system over schedules. So I waited around 7 hours and changed plans for a no show
Mickey M,
Shawnee, KSKnows his stuff
Good customer service and friendly with the customer works very well and keeps the work area clean
Jose C,
Hialeah, FLGood
Great experience very professional I will refer you to family
Carolyn M,
Center, TXService Providet John
John was such a great professional. Polite on time and literally went inside the dryer for the first time, this was the third try, and replaced the heating coil which I suspected was the problem from the beginning. John was prepared. Did a great job the dryer is now working and he left the house very orderly. It was a pleasure to be with John this morning and especially to have the dryer working thank you Lynn Voskan
Lynn V,
Longwood, FLFixed!
We're so grateful to Lew for diagnosing the electrical problem with our downdraft range, ordering the needed replacement parts, and making the repairs. He communicated well about every step, worked efficiently and our range is back to normal. I appreciate Lew always making sure that he updates us on his arrival times and even working after normal hours to help finish. He is the best repairman we've ever had.
Elizabeth B,
Baker City, ORSeven was informative
He was very precise, polite, and informative. Arnhem is an asset to Your company
Robert L,
Salem, MAOutstanding!
David and the Sears service experience could not be better. Online appt wuick, easy and fast availability. Almost too mant appt confirmation texts, but David arrived right on schedule and diagnosed the problem quickly. Hope I never again need appliance repair but if I do, I'll be back.
Suzanne J,
Puyallup, WAExcellant
Robert was very nice and explained everything very clearly. Thank you so much
Veronica S,
West Haverstraw, NYProfessional
After many weeks Rafael finally came back. He was worth the wait but your customer service and being forced to be stuck with only AI is NOT good. I had to make at least 20 calls to get a real person only 5 times
Charlene B,
Orlando, FL