Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.3K


Average Rating

4.8/5

Excellent service repair!
June 23, 2025
Overall rating

Shane K. Was our repairman - not only was he extremely thorough and being sure he knew exactly what was wrong with our washing machine he took the time to explain what was broken and how it may have happened. I appreciate his professionalism, pleasant, personality, and work ethic!

Michele K,

Orleans, MA
Dryer
June 23, 2025
Overall rating

My dryer was not heating and my technician arrived today and made the necessary repairs and all is working perfectly fine

Sharon R,

Goleta, CA
Kenmore refrigerator
June 23, 2025
Overall rating

David W was professional and very capable in fixing our drain problem. Would recommend David and request him the next time.

Judy C,

Winter Park, FL
Professional Service
June 23, 2025
Overall rating

Pedrola is an excellent technician. He provided updates for his eta, arrived on time and did a great job analyzing our washing machine issue. He was very thorough and explained everything clearly. Very professional.

Joe L,

Clermont, FL
Older Kenmore refrigerator service call
June 23, 2025
Overall rating

Kevin was very professional throughout the experience. He called ahead of time to advise about arrival and how long before he would arrive and was on time. He has a friendly manner and answered all my questions thoroughly. He provided an estimate for decision making about repairing vs purchasing a new appliance. Overall a great experience. Thank you.

Leslie B,

East Aurora, NY
Excellent
June 23, 2025
Overall rating

Great, fast service and quick identification of the problem! Very friendly and easy to get ahold of.

Victoria B,

Waterford, CT
Nice and efficient!
June 23, 2025
Overall rating

Mohammed was very nice, efficient and thorough! He spelled out all of the costs and cleaned our dryer in a timely manner!

Merry B,

Leesburg, VA
Review of technician Eduardo
June 23, 2025
Overall rating

Eduardo arrived within time expected. He contacted me by phone to announce his arrival. He greeted me with a smile and I showed him the laundry room. He promptly started his evaluation and shortly after that let me know the problem. He then went to check if he had replacement parts, which he did. He started the repair and finished in a timely manner. He did an excellent job in my opinion.

Paul B,

Lake Jackson, TX
Fast appt, knowledgeable tech
June 23, 2025
Overall rating

I got a next day appt and Daniel quickly pinpointed the issue. Very pleased with the service.

Elizabeth B,

Raleigh, NC
Washer repair
June 23, 2025
Overall rating

Steve was prompt, friendly, efficient and informative. Receipt lists the washer as front loading, but it is top loading.

Barbara B,

Sinking Spring, PA