Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.2K


Average Rating

4.8/5

Excellent
April 17, 2026
Overall rating

Danial was friendly and knowledgeable and kept his area neat

Karen W,

Jacksonville, FL
5
April 17, 2026
Overall rating

Eli did a great job he got the washer fixed

Valerie J,

Atlanta, GA
Excellent customer service
April 17, 2026
Overall rating

Our refrigerator went out while we were out of town. When we got home we realized the fridge was not working and had mold. I cleaned the fridge out and John noticed the ice maker also had mold. I didn't even think to look there. He took it out I cleaned it out and he put it back in. Taking those few extra steps made a very good impression. He also explained what he was doing and how I can clean the coil myself, we have a very furry dog.

Amy/james B,

Hot Springs, AR
Dryer service
April 17, 2026
Overall rating

James was knowledgeable and did a great job diagnosing the problem and fixing it.

Gerard M,

Newport, MI
Marvin
April 17, 2026
Overall rating

Very knowledgeable. Courteous. He is trustworthy and hard-working. Very satisfied.

Cindy C,

Carlyle, IL
Dishwasher repair
April 17, 2026
Overall rating

He did an excellent job. He was very pleasant and informative.

James S,

Irwin, PA
Kenmore service call.
April 17, 2026
Overall rating

Nilesh was very knowledgeable and quickly and thoroughly answered all of my questions.

Joey C,

San Gabriel, CA
Very good job...
April 17, 2026
Overall rating

Excellent work... top notch, I would use his services again..thank you...

James G,

Pennsauken, NJ
Repair on 4-17-26
April 17, 2026
Overall rating

Michael arrived on time and was polite. The repair was performed quickly. I am pleased with my experience with Sears Home Services.

Sheri B,

Suffield, CT
Honest and prompt
April 17, 2026
Overall rating

Eric arrived, looked at my machine and told me he was unable to repair that I needed to replace my washer. The drum and basket had detached and repair was not worth it.

Pamela S,

Melbourne, FL