Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

Total reviews

47.3K

Average Rating

4.8/5

Homeowner
July 02, 2025
Overall rating

Mark was very helpful and knowledgeable about the issue with my washer! I give him 5 stars!! ⭐️⭐️⭐️⭐️⭐️

Candace C,

Plaucheville, LA
Great service!
July 02, 2025
Overall rating

Fixed the problem and gave our very old dryer some TLC - thank you, Adam!

Randy M,

Jackson, TN
Technician
July 02, 2025
Overall rating

He is great with good service . Knowledgeable and good attitude

Luna H,

Union City, CA
Felix repair man
July 02, 2025
Overall rating

I thought Felix was great. He diagnosed the problem and had the replacement parts on hand. Sears is very lucky to have him.

Cheryl B,

South Plainfield, NJ
Service.
July 02, 2025
Overall rating

Communication letting me know his estimated arrival time. Professional. Cordial. Focus on keeping work area clean. Timely.

Tammy R,

Houston, TX
Good guy
July 02, 2025
Overall rating

Good guy he did everything he could although I'm still concerned about our microwave. It's old and it's glitchy sometimes it heats more than other times sometimes less at the same setting. But of course he couldn't ascertain that just being here and trying it a couple of times. Everything in our kitchen is from Sears and it was the best at the time. So he told me if something goes wrong with it they're not going to have any parts to fix it. That being the case, what will they do will they replace it. Please answer my question

Ron M,

Oceanside, CA
Excellent
July 02, 2025
Overall rating

My technician was so professional and knowledgeable- I believe his name began with an R- please check my information so I am giving the correct technician credit.

Stephanie A,

Philadelphia, PA
Professional and knowledgeable
July 02, 2025
Overall rating

John updated me on his arrival time. Very professional. Was able to fix the issue promptly. Thank you!

Mequel F,

Deland, FL
Excellent
July 02, 2025
Overall rating

Excellent, very good, worked out fine, floor is now dry.

Simon W,

Worcester, MA
walter is great
July 02, 2025
Overall rating

walter has been to our home for repairs on three occasions. all three times he was prompt, gave excellent service and was so friendly-you can tell he loves what he does, and also people. we hate to see him retire clark and starr nichols

Starr N,

Norfolk, VA