Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.3K


Average Rating

4.8/5

Ice make repair.
July 03, 2025
Overall rating

Barry was very polite and went straight to doing his job. It took him a little longer. I guess my freezer wasn't right or something, but he did a very very good job and very polite and business like.

Vernice H,

New Castle, DE
Refrigerator
July 03, 2025
Overall rating

Wayne was very informative in what could be done with a 10 yr. old refrigerator. Gave me a few alternatives. Very polite. All business.

Marijane G,

Linden, NJ
Joe /Sears service
July 03, 2025
Overall rating

Joe is awesome!! Very informative! He was great! Would always want him for future service! Brenda

Brenda P,

Portland, ME
Excellent service
July 03, 2025
Overall rating

Technician was very knowledgeable and helpful and I appreciated his taking the time to explain everything to me

Wendie A,

Hillsborough, NC
Washer & Dryer Service
July 03, 2025
Overall rating

Very pleased w/ Steve. He kept me informed of expected arrival time & completed service for both in a very timely manner w/ detailed explanation of his findings. While the news on the washer wasn't good, I wasn't surprised as they're both just short of 20 years old.

Patrick H,

Exton, PA
Good Repair Man, BAD phone serv ice!!!!!!!!!!!!!!!!!!!!!!!!!
July 03, 2025
Overall rating

Perfect experience with Walton. Another subject: We need to speak to a human being on the telephone, not a robot!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! The AI robot did not get the message to Walton regarding another problem found on washing machine! There are things to talk about to a human being!

Albert S,

Temple Hills, MD
Very professional
July 03, 2025
Overall rating

Ricardo arrived exactly on time, was courteous and thorough, and explained everything very well.

Jerry H,

Clarkston, GA
Great
July 03, 2025
Overall rating

Professionally delivered and repaired with excellent customer service! I appreciate Mr. Moses!

Mary W,

Miami, FL
Refrigerator repair
July 03, 2025
Overall rating

Wayne D is a great repairman and solved our problem quickly and efficiently and should be commended

Patricia V,

Union, NJ
Perfect
July 03, 2025
Overall rating

Quick and efficient and went out of his way to teach me how things work while doing the repair. Would request if able for future repairs

Christina M,

Maple Shade, NJ