Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.3K


Average Rating

4.8/5

Dishwasher repair.
July 07, 2025
Overall rating

Quick and efficient service. Was easy to work with. Thumbs up.

Alan B,

League City, TX
Service review
July 07, 2025
Overall rating

Good experience; timely, tidy, and friendly. Appreciate that the appliance was fixed and didn't need a return visit. Completely unrelated to Ruben My appointment from last week was canceled by AI without telling me. Fix this issue that you cannot speak to a person. The chat kept telling me I wasn't scheduled but I knew I had a date and time. I had received emails that I was scheduled…then I tried to check and found out I had no appointment. I was not happy to be without a freezer. This will make me reconsider my maintenance plan in the future.

Ronald D,

San Diego, CA
Good JOB
July 07, 2025
Overall rating

Very Good Customer service. I Wood hire him for my business.

Alan G,

Glenarden, MD
Very helpful and friendly.
July 07, 2025
Overall rating

Damien greeted us and got to work right away. Within 5 minutes he found the issues and determined that the fridge had to be replaced. He suggested specific brands and stores to avoid and as well as gave personal recommendations. I could tell he was very experienced and knowledgeable.

Mitchell E,

Orland Park, IL
Fixed my Ice Maker
July 07, 2025
Overall rating

Marc was on time, professional and knowledgeable. He worked quickly and was very neat. I am very happy

Timothy W,

Red Oak, TX
Refrigerator repair
July 07, 2025
Overall rating

Kaleb was great but your AI ASSISTANT is worthless in my option I want to talk to a person to ask questions relay problems

Eddie H,

Denver, IN
Emanuel
July 07, 2025
Overall rating

Tech was courteous, knowledgeable. He explained what he was doing and cleaned up at the end.

Marilyn P,

Houston, TX
Sears
July 07, 2025
Overall rating

Excellent and knowledgeable and on time and fast. Found problem and fixed it.

Robert S,

Cropwell, AL
Excellent service !
July 07, 2025
Overall rating

Technician very knowledgeable, courteous and worked orderly, leaving everything clean

Harry V,

San Juan, PR
water dispenser not working
July 07, 2025
Overall rating

Norm was very efficient and friendly! He was knowledgeble and fast!

Jo-ann Y,

Kailua, HI