Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Ray from Sears Protect
Ray was everything you want in a tech. Really good at the actual job, straightforward in his explanations, and added compassion with a helping of humor. I am completely satisfied, and this is after he had to declare my dishwasher a complete loss. Since my experience with the company and original tech was absolutely unsatisfactory, having Ray was balm for the soul.
Helen C,
San Diego, CAGood job!
Very nice and honest repairman. He was punctual and helpful.
Ed P,
Glendale, CAGreat Tech
He was Courteous with my work & my time!!! I Really would like to have him Every time I have a Problem!!! GREAT GUY!!!👍👍👍
Bobby A,
Westampton, NJSade deserve five 🌟
Sade was very professional and very good putting the part.
Stanley D,
Chicago, ILStanley lopez
Did the job and keep on smiling and said to call him back if any problems
Janie L,
Visalia, CAHomeowner
On time, courteous, fixed the problem. Explained what he did to fix the issue.
Welma T,
Wichita, KSSears Maintenance Repair
The AI repair agent experience was horrible. She was wrong about my service contract claiming I did not have one and would only set up the call for a payment on site. You need to have a live agent to resolve AI issues. On the other hand. The service technician was knowledgeable and provided outstanding service.
Marcia A,
Spring Hill, FLTech review
5 he was very nice and knowledgeable and very friendly
Tamiah M,
Pomona, CARefrigerator
Extremely knowledgeable, Rawle addressed all my concerns about my icemaker part he was replacing.
Andrea M,
Miami Gardens, FL5
He was plesant and honest. He explained the repair process as well as the cost without pressing for a sale.
Jerry S,
Scott, AR