Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Kenmore Dryer Repair
The technician from Sears was quick to identify the problem and the estimated repair costs made me decide for the purchase of a new dryer. Missing information was the technician's name, company address, company contact information. I do not like to deal with a business I do not know.
Dietrich R,
Knoxville, TNGreat Service Tech - Dreadful A.I. Scheduling Support
Jonathan was great. I'd love to see him at my door every time. Your Artificial Intelligence scheduling support is completely Artificial with no Intelligence. I received a confirmation email that a tech would be arriving at 1:30 on the 16th. All afternoon Wed 7/16 - no tech. Called support at 4:30 and was only allowed to interact with the A.I., which informed me that my tech would be here, "tomorrow the 16th at 1:30." A scheduling computer that has no clue as to the current day/date/time is an issue.
Jim B,
Raleigh, NCArben B
Arben was on time and extremely knowledgeable. He gave an honest opinion.
James M,
Peabody, MAWas very good!!
Matthew was on time. He quickly diagnosed the problem and explained the issue. Very Friendly and courteous.
Elizabeth E,
Greenwood, INExcellent service
I had wonderful service with the technician he is well informed us to have these girls work and understands the mechanisms and understands how to fix them I do appreciate his honesty his integrity and his hard work to continue to do what's best for the customer.
James&sandr D,
Doylestown, PAHomeowner
He was very informative and helpful after finding out our fridge compressor was shot!!!
Diana L,
Catawba, VAGreat Service
James was fantastic He diagnosed the problem and made recommendations Very personable and kind gentleman
Joe H,
Knoxville, TNthis is on going problem with this Sears product line again
these tech know there stuff and Paul J was able to temporary get this Samsung refrigerator up n running again another band-aid applied.
Jerry K,
Lumberton, TXXer was here for washing machine diagnostic
Xer was very knowledgeable about our model and make washing machine. We felt complete trust in him to diagnosis why it was leaking at the door. After several tests, it was determined there was no leak anymore and our 20 year old washer was running perfect! We welcome Xer back to our home anytime we need a technician. He is professional, experienced, clean, efficient and thorough. Thank you Xer!
Karen W,
Sacramento, CAfridge motor
Identified the problem and pointing me to the replacement part. Very knowledgeable and professional
Tyler C,
Los Angeles, CA