Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services

Total reviews

47.4K

Average Rating

4.8/5

Great service provided
July 22, 2025
Overall rating

Thanks so much for helping us with our grill. Very pleased with the service

Neil Z,

Winchester, MA
Professional, polite and knowledgeable
July 22, 2025
Overall rating

Jerel was very knowledgeable and kept me informed on what he was going to do. Our dryer now runs much better and quieter! Jerel also was very helpful with trying to resolve a long standing issue with another major appliance.

Susan P,

Orland Park, IL
Knowledgeable, honest and very professional.
July 22, 2025
Overall rating

Mark was professional and understanding of our needs. He thoroughly checked out our appliance and also provided valuable feedback. He also put forth a tremendous effort to resolve a long standing issue with another major appliance

Susan P,

Orland Park, IL
Refrigerator & dryer repair was excellent
July 22, 2025
Overall rating

Henack was excellent, and did an excellent job. Thank you

Martha M,

Apopka, FL
Travis
July 22, 2025
Overall rating

Travis was professional and efficient. He did a great job.

Joseph C,

Harrisburg, PA
Good work
July 22, 2025
Overall rating

The technician was able to trace the problem and solve the issue. He was professional and thorough. Very pleased.

George R,

Paulding, OH
Gwen PERZ. Notice the accurate name.
July 22, 2025
Overall rating

It was VERY different dealing with AI. My name was wrong and my city was wrong. (CARO not Harrow) I was very concerned that the repairman would not be able to find me.

Gwen K,

Harrow, MI
Zakary
July 22, 2025
Overall rating

Very kind, professional, spoke In a way I could understand ! Thankbyou

Carol C,

Fairfax, MO
Washer and dryer diagnostic check up
July 22, 2025
Overall rating

Kevin was very thorough and informative. My only complaint is with the scheduling process. The quickest appointment I could get was three weeks out. If this had been a true service appointment, we would have been without the use of the machine for that long. This seems to be a recent problem as I do not recall having to wait that long before.

Dennis H,

Council Blfs, IA
5 stars
July 22, 2025
Overall rating

The part ordered by first technician was incorrect. Luckily Bernard had the correct part on his truck. He arrived timely and was very efficient.

Cynthia M,

Imperial, PA