Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Awesome repair
July 24, 2025
Overall rating

Quick, to the point. Answered all my questions and everything installed. Just have to wait to see if things work.

Kevin C,

Prairie Grove, AR
Refrigerator computer chip board problems.
July 24, 2025
Overall rating

What I most appreciated was that Tim took the time to explain the problem in everyday language. Were I to use your service again I would ask for Tim by name.

William B,

Lakewood, OH
Repair Service
July 24, 2025
Overall rating

Very helpful and polite. He answered all my questions. He repaired the dryer as well as other appliances in the past. He did a very good job!

Michael G,

Roanoke, IL
Recent Service Call
July 24, 2025
Overall rating

Olusegun kept us informed as he worked. He was very efficient and professional. We greatly appreciated his work.

Patricia K,

Evergreen Park, IL
Dryer repair
July 24, 2025
Overall rating

Aidan was great. He was the only positive in this entire repair process. The phone system, chat system is abysmal. We waited one day for 4 hours and the system has rescheduled without any notification. We asked about a credit - no response.

Joel D,

Seattle, WA
A/C technician
July 24, 2025
Overall rating

Erik was polite and professional while fixing my central air unit. He kept me informed on the progression of his work.

Eileen G,

Miami, FL
Super helpful
July 24, 2025
Overall rating

even thought the news was not good, Joe was very professional and answered all my questions.

Christine W,

Milwaukee, WI
Domingo
July 24, 2025
Overall rating

Efficient. Arrived early. Competent. Quickly realized the problem. Nice guy.

Bob S,

Cranston, RI
Excellent, thorough service.
July 24, 2025
Overall rating

Peter was thorough. He made sure he understood the problem. He tested multiple possible reasons for the problem. He was very friendly and courteous.

Gabriel S,

Ellicott City, MD
Technician
July 24, 2025
Overall rating

Jamie was great. He is very knowledgeable and professional. He was not able to repair the refrigerator due to part unavailability.

Todd M,

Dunedin, FL