Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Xer was here for washing machine diagnostic
July 17, 2025
Overall rating

Xer was very knowledgeable about our model and make washing machine. We felt complete trust in him to diagnosis why it was leaking at the door. After several tests, it was determined there was no leak anymore and our 20 year old washer was running perfect! We welcome Xer back to our home anytime we need a technician. He is professional, experienced, clean, efficient and thorough. Thank you Xer!

Karen W,

Sacramento, CA
fridge motor
July 17, 2025
Overall rating

Identified the problem and pointing me to the replacement part. Very knowledgeable and professional

Tyler C,

Los Angeles, CA
Angel
July 17, 2025
Overall rating

Angel is excellent in his work. .always polite and do excellent job. Thank you

Rebecca S,

Salinas, CA
Refrigerator
July 17, 2025
Overall rating

Carlos did a great job. He notify you that he is on his way and leave his work are clean. Professional and a nice guy.

Virgil R,

Yucaipa, CA
Tech
July 17, 2025
Overall rating

Very Helpful...Thanx Very much, alot, very good, Enough is enough

Dennis G,

Davis, CA
Technician
July 17, 2025
Overall rating

Great job got my microwave to go on, nice guy thank you so much. Mary

Mary J,

San Jose, CA
Service Provided by Michael
July 17, 2025
Overall rating

We were very happy with the service we received from Michael! He always does a great job! He has worked on our appliances in the past and always with the great service! We also enjoy his company, visiting with him as he works. You can tell he is a very responsible and conscientious person who takes his job very seriously! Thank you again for the great work, Michael! Take care, God bless you and see ya!

Edward L,

Santa Fe, NM
Did What Had to Be Done
July 17, 2025
Overall rating

Johnathan did a great job!!! His personality is good and he made the process easy.

Tawonga M,

Selma, AL
Kevin review.
July 17, 2025
Overall rating

Kevin was on time and very pleasant. He checked everything. He is the best .

Thomas P,

Glenwood, IA
Drain hose replacement
July 17, 2025
Overall rating

The washing machine was delivered June 15th. It came with a damaged drain hose. The appointment took 2 weeks, July 11. The technician only did diagnostic and ordered the drain hose. The next appointment was July 17. The service scheduling needs improvement.

Sandra R,

Brooklyn, NY