Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.2K


Average Rating

4.8/5

Paul-Dryer repair
April 29, 2026
Overall rating

Paul is very nice. He kindly answered my questions & explained the problem.

Charlene S,

Dayton, TX
Clayton NC
April 29, 2026
Overall rating

The repairman was prompt and very professional and timely. He was not responsible for the big delay in receiving the parts that was very inconvenient with very poor response from Sears. The phone service is control was AI and it is impossible to speak to a live person. Sears you must do better

Beverly D,

Clayton, NC
Technician
April 29, 2026
Overall rating

I feel better about Sesrs today because yesterday my schedule appointment was canceled for no reason and I was truly upset . But Robert my technician showed up today and he was very professional and we think he found the problem with my refrigerator.IHe was very courteous and did something the other technicians had not done before. Due to Robert 's thorough and excellent service my FAITH in SEARS APPLIANCE SERVICES has been restored. I was ready to discard any more Home SERVICES with Sears. The good name of SEARS was TabBoo with me,but it was restored today. Thank you Robert for a JOB WELL DONE !!

Sandra B,

Prichard, AL
Incredible Service
April 29, 2026
Overall rating

Kelvin was amazing. Professional, innovative and courteous. Please give him a big raise!

Dreux M,

Houston, TX
Kenmore Dual Fuel Stove repair
April 29, 2026
Overall rating

We received excellent repair service from Jeff. We were impressed with his knowledge of the appliance and appreciated his sharing each step in the process. We purchased the Kenmore stove in 2004 and feel we have a new appliance again. Very grateful is worked out for us. Thanks, Jeff!

Kathleen C,

Kingston, PA
Washer repair
April 29, 2026
Overall rating

Frank repaired my washer and did a wonderful job! Thank you very kindly again! Patricia Gall

Patricia G,

Willoughby, OH
Professional
April 29, 2026
Overall rating

I had a great experience with George. He was very friendly, communicative, and attentive throughout the entire process. He clearly explained what the issue was and made sure I understood the repair before moving forward. His professionalism and positive attitude made the experience smooth and stress free.

Joseph S,

Bal Harbour, FL
Washer repair
April 29, 2026
Overall rating

Very professional and efficient. Very happy with services provided. Thanks.

Derek J,

Arlington, VA
Service overview.
April 29, 2026
Overall rating

Kenneth was very professional and service was provided in a timely manner.

Melvin H,

Lebanon, TN
Service by David
April 29, 2026
Overall rating

David worked on my compactor. He was polite, efficient and had experience working on trash compactors. He said if I had any ore problems to schedule another visit.

Sally G,

Hartsville, SC