Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Oven element replaced
July 21, 2025
Overall rating

Craig did a great job for me my oven works great

Claudia D,

Palacios, TX
Our tech, Sterling was awesome
July 21, 2025
Overall rating

Sterling was friendly, professional and knowledgeable. His customer service is stellar.?He is a 5 all day.

Evelyn C,

Killeen, TX
Michael's Service
July 21, 2025
Overall rating

Michael did a fantastic job on my refrigerator problem…..he ordered the correct parts and had them installed in a very timely manner. He is a very courteous and a very professional technician.

Jan P,

Friendsville, TN
Outstanding service
July 21, 2025
Overall rating

David was pleasant and efficient. He explained what the problem was and was able to fix it quickly by replacing the faulty part.

Robert K,

Westlake, OH
Dryer service call
July 21, 2025
Overall rating

Very helpful. Also helped me sign of for maintenance program.

Diane B,

Fort Wayne, IN
Service Rep
July 21, 2025
Overall rating

Very knowledgeable, efficient and friendly. Did very well explaining things to his trainee.

Daphne S,

Hillsboro, OH
Amazing Technician
July 21, 2025
Overall rating

Kevin is very knowledgeable technician and knows exactly what he is doing. He is very professional and makes us rest easy with his diagnostic skills and handling of an issue Many thanks to Kevin and I highly recommend him!

Jitendra P,

Charlottesville, VA
Dryer residual gas smell
July 21, 2025
Overall rating

Tony was expert at getting directly to the problem. When he opened the bottom cover, he could smell the gas odor. The replacement part would cost $700+. The dryer is about 13 yrs old. I decided to replace the dryer and washer. Tony shut off the gas valve at the dryer. I was very pleased with the high quality of character and expertise representing Sears Home Service.

Harry C,

Media, PA
Service call
July 21, 2025
Overall rating

Jermaine was polite, knowledgeable and efficient Highly satisfied with this technician

Dorothy C,

Amenia, NY
Mark was fantastic!!!
July 21, 2025
Overall rating

Mark helped us navigate our home warranty to have our fridge and stove serviced. He explained what was wrong, and answered any questions we had. He was top notch.

Sara S,

Manchester, NH