Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Washer and dryer diagnostic check up
July 22, 2025
Overall rating

Kevin was very thorough and informative. My only complaint is with the scheduling process. The quickest appointment I could get was three weeks out. If this had been a true service appointment, we would have been without the use of the machine for that long. This seems to be a recent problem as I do not recall having to wait that long before.

Dennis H,

Council Blfs, IA
5 stars
July 22, 2025
Overall rating

The part ordered by first technician was incorrect. Luckily Bernard had the correct part on his truck. He arrived timely and was very efficient.

Cynthia M,

Imperial, PA
Service for refrigerator
July 22, 2025
Overall rating

Very professional. He explained everything about the service I have with Sears very happy about that,

Rose C,

Margate, FL
Excellent customer service
July 22, 2025
Overall rating

Desryck was very informative and friendly. Lots of good advice.

Kathrine C,

San Angelo, TX
Awesome technician! 👍🏽
July 22, 2025
Overall rating

Alonzo was amazing. He found the problem almost immediately! And his tips to keep it clean were great. What a pleasure to have someone so knowledgeable and pleasant to deal with. We are very pleased. 👍🏽👍🏽👍🏽

John B,

El Paso, TX
Great work!
July 22, 2025
Overall rating

Very friendly, knowledgeable, and professional! He did a great job!

Paul S,

Brandon, SD
Stove
July 22, 2025
Overall rating

Polite and professional. He explained the problem carefully. A job well done.

James Q,

Framingham, MA
Excellent technician
July 22, 2025
Overall rating

Very knowledgeable, professional. Told me what he was doing each step

Julieann S,

Hughson, CA
Excellent job
July 22, 2025
Overall rating

Kevin did an excellent job and he was very knowledgeable.

Cynthia J,

Grand Prairie, TX
Efficient, professional and friendly
July 22, 2025
Overall rating

Job well done in a prompt and quality manner today

Mark R,

Irving, TX