Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Technician
Dylan did an excellent job. He was very nice and helpful
Gertrude J,
N Little Rock, ARCustomer Service
Your call center and chat center are not customer friendly. I couldn't speak a live person or ask questions that needed to be addressed over the phone. Service technician was excellent but your system is not customer friendly when it comes to Senior citizens. The scale rate for phone service would be zero rated.
Cheryl H,
Marietta, GAGreat service provided
Thanks so much for helping us with our grill. Very pleased with the service
Neil Z,
Winchester, MAProfessional, polite and knowledgeable
Jerel was very knowledgeable and kept me informed on what he was going to do. Our dryer now runs much better and quieter! Jerel also was very helpful with trying to resolve a long standing issue with another major appliance.
Susan P,
Orland Park, ILKnowledgeable, honest and very professional.
Mark was professional and understanding of our needs. He thoroughly checked out our appliance and also provided valuable feedback. He also put forth a tremendous effort to resolve a long standing issue with another major appliance
Susan P,
Orland Park, ILRefrigerator & dryer repair was excellent
Henack was excellent, and did an excellent job. Thank you
Martha M,
Apopka, FLTravis
Travis was professional and efficient. He did a great job.
Joseph C,
Harrisburg, PAGood work
The technician was able to trace the problem and solve the issue. He was professional and thorough. Very pleased.
George R,
Paulding, OHGwen PERZ. Notice the accurate name.
It was VERY different dealing with AI. My name was wrong and my city was wrong. (CARO not Harrow) I was very concerned that the repairman would not be able to find me.
Gwen K,
Harrow, MIZakary
Very kind, professional, spoke In a way I could understand ! Thankbyou
Carol C,
Fairfax, MO