Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.2K


Average Rating

4.8/5

Did a great job!! And fix the problem!!
April 29, 2026
Overall rating

He did a great job he know what he was doing And he fixed the problem I'm so happy with he's work great man!!! I'm glad sears have him !!!

Maha A,

Brooklyn, NY
Dryer
April 29, 2026
Overall rating

He was very helpful. Sears was not I was not able to contact a human person all day. The other tech was a no show

Victoria F,

Saint Cloud, FL
Michael, service technician
April 29, 2026
Overall rating

Mike was very efficient and had the issue solved quickly! He was a pleasant fella! Communication was good for this call! I was pleased to get service the same day I called! Ty to Mike and the Sears team! 😊

Janet S,

Canton, IL
Technician
April 29, 2026
Overall rating

Very polite. Knows what he's doing.very good job. Thx Kurt.

Linda J,

Cridersville, OH
Technician Service
April 29, 2026
Overall rating

My Technician was Professional, courteous, and very knowledgeable. Would highly recommend him for Service again.

William M,

Pittsburgh, PA
Sears Technician
April 29, 2026
Overall rating

Dennis was a real professional…knew what the problem was and replaced the old parts and installed the new parts…ran a short test on the ice maker…performed correctly and all is well…excellent technician…

Rogerdonna L,

Mariposa, CA
Washer
April 29, 2026
Overall rating

Did a great job! Knew what he was doing ordered the correct parts very personable and professional

Debora L,

Rochester, NY
Service by Jacob
April 29, 2026
Overall rating

Jacob was truly amazing. He kept his promise to come and look at my washer. It was the third time I had an appointment and no one came. The only person that came was Jacob. He then informed me that the tranmission on my machine was no good. He tried to get the piece needed but they no longer made it for my machine. This was the second time that Jacob came to fix my washer. I would recommend him to anyone

Norma R,

Ridgewood, NY
Knowledgeable and professional
April 29, 2026
Overall rating

Omar came to repair my dishwasher twice, for 2 different problems. He resolved the first issue, but the 2nd proved too expensive and I chose to replace the dishwasher. Professional and smart.

Virginia P,

Bronx, NY
Very kind, intelligent, and helpful!
April 29, 2026
Overall rating

We were stressed out that our fridge broke in less than a year and we thought we did something wrong. Gagik was very reassuring and explained step by step what each issue was, how it can be resolved after our insurance lapses if needed, and just overall very kind in his approach. He was very knowledgeable and great! Thank you, Gagik!

Elsa L,

Pacoima, CA