Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Great tech named Noah.
My 21 year old Kenmore frig is performing like new. Noah was knowledgeable, personable and on time. He represents Sears very well indeed.
Linda J,
Mckinney, TXExcellent service.
Ricardo was completely professional and completed the repair in less than 30 minutes. Highly recommended.
Ray V,
Ocala, FLService OK, Outrageous price
The technician was great… However, your price was truly OUTRAGEOUS!!! NEVER going to use your service again !!
Beryl K,
Green Valley, AZProfessional
Great customer service by Joseph from beginning to end. Came equipped and ready to work. Finished the repair in a short period of time. Educated us on the appliance use. Would highly recommend Joseph. Appeared knowledgeable. Thanks!
Yvette K,
South Portland, MERicky gives great service
My Kenmore washer of 30 years never has had a problem and has never been serviced before and I was afraid that when it went out that was going to be the end of it. I started out googling appliance technicians, and very quickly found out that there's some not so reputable places out there so I reached out to Sears. Although it was very difficult to get an appointment done one phone AI agent, two text spots, two countries, 6 representatives, two humans, several Sears website trips and one supervisor later, I finally got an appointment to repair my washer. To say that it was less than stressful would be an understatement. And then came Ricky. Very knowledgeable, professional and Friendly Service technician to fix my washer liquid split and offered future maintenance advice. I couldn't be happier with the service that I received from Ricky. This man should get a raise because he's clearly an asset for this company. Because of my experience with Ricky, I wouldn't hesitate to call serious again for my appliance repair!
D C,
Las Vegas, NVProfessional and courteous
Helpful and informative. He called warranty company on my behalf.
Kenneth K,
Bartlesville, OKSo grateful
John did an excellent job. He goes the extra mile for his customers. He's the best technician by far. We really appreciate him!
April P,
Baltimore, MDExcellent example of service to the customer.
Great job today. Thank you for your attention to detail.
James Q,
Myrtle Beach, SCGreat Technician Good Service
David was very helpful and thorough in explaining the situation with my Freezer. I appreciated his honesty in his assessment and even though I decided not to repair the appliance I would definitely ask for David again if possible.
Mary P,
Spring Branch, TXVery profesional
Excellent service. Very professional. Thanks! Excellent service. Very professional. Thanks!
Rafael E,
San Juan, PR