Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Amazing Work !!
He was so polite and went straight to work and was so knowledgeable and diagnosed the issue right away!
Christian F,
Scituate, MALouis the BEST
He called us ahead of time. Very professional. Overall great experience. whatever you are paying him its not enough.
Rose A,
Trenton, NJPahrump Customer
polite and great customer service, and very informative. explained exacyly what happened to the appliance
Sharen F,
Pahrump, NVDish washer
Very nice, friendly and knowledgeable of job to repair the appliance.
Larry C,
Ray City, GACustomer review of Terrence
On a scale of 1 to 5 Terrence is a 6. Outstanding. Give him a big raise.
John W,
Cary, NCQuick and simple
Quickly identified part needed, shared availability and schedule promptly . .
Brian U,
Atlanta, GATechnician GREAT! Sears is aweful!
Jimmy was great. He is knowledgable and respectful. Sears, however, is terrible. This is the 3rd time service for my washer, cooktop and ovens has been scheduled. The first 2 times were canceled by the Sears AI (Artificial Intelligence) on the day of service - after I had taken each day off from work to accommodate the 8-5 "window." This time, only the washer could be fixed because the parts for the other 2 appliances were never ordered EVN THOUGH SEARS CHARGED ME $1300 for PARTS!!! Once these get fixed, I am canceling my membership.
Maria E,
Loris, SCWashing machine repair
Mario was excellent! He was very knowledgeable and fixed our washing machine quickly!
Christina M,
Richardson, TXGreat Service
William was fast and friendly, willing to explain his process and did his best to make fixes that didn't require extra parts
James O,
Bloomfield, NYReview of Terence's service
Terence was professional and thorough. He was extremely knowledgeable of the situation and explained all of my options to me and what to be on the lookout for in the future. Terence is an asset to your organization. You could use a few more like him.
Lillie L,
Clayton, NC