Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Great service for washing machine repair
Lori was very professional, courtesy, and friendly. She repaired my washing machine promptly upon arrival. I highly recommend her.
Tom E,
Bethlehem, PASears
Great job by a very knowledgeable and a very nice person
Jose V,
Bayamon, PRWater heater technician
Great! Very knowledgeable and nice! My water heater was serviced by a great technician
Barbara J,
Baltimore, MDService tech John was fantastic
The service tech was fantastic, but I'm not happy with the company since I informed them it was the compressor before they even came out to charge me $137… Not only did they not come with the new compressor but it'll take another five days to get a new compressor and another five days of me not having a refrigerator. Higher John, don't hire the company
Mark B,
Winter Park, FLDishwasher repair
Michael fixed the dishwasher so it turned on and it has been working. He was on time and communicated his ETA.
Christine A,
Los Alamos, NMHot Water Repair
The repairman/ Tech was great. Came in and installed the new part satisfactorily. However it took 8 (20 days) rescheduled appointments for him to get here. I won't be renewing my contract ...It appears you have more service calls than you have people.
Walter S,
Wichita, KSGreat service.
Sears robotic service call system is interesting. Placing the order is easy and the follow-up text keep you updated on the service technician arrival time. The automated robot system worked for me but could be a problem if someone wanted to speak to a person (the robot didn't offer a person option-I guess it wants job security ha ha). Scott showed up on time and diagnosed my problem quickly and ordered the part. I understand they can't have every part on the service truck. Scott returned the next morning and installed the part. Scott was very knowledgeable and professional. I'd give him 10 stars if the review system had 10.
Doug I,
Cincinnati, OHProfessional
Michael was really great, he is 100% professional and very experienced. He knew exactly what the problem was and fixed it in short time. Thank you Michael.
Ronald K,
Winchester, CAWasher is working. Thanks Byron
Bryon was professional and courteous He knew immediately what the problem was. The repair took less than 30 minutes to fix
Michael M,
Gonzales, LAService technician for household appliances
Very helpful, dependable, and knowledgable. Always happy to see Johnathan come.
Michael S,
Fulton, AL