Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

The service provided by Ben
August 10, 2025
Overall rating

Ben was very knowledgeable, professional and informative. He displays the character that you can be proud of and is a definite asset for Sears Home Services.

William W,

Pawleys Isl, SC
Water leaking from washing machine
August 09, 2025
Overall rating

Michael did a great job repairing the leak from my washing machine! He was extremely knowledgeable in fixing the problem in my much older machine. It took him no time at all! Thanks for such an excellent repairman!

Eveline O,

Sneads Ferry, NC
sears service
August 09, 2025
Overall rating

Our service technician, David, was superb. One of the most knowledgeable technician that we have encountered. Would give him 5+ if it was available. Not only did he fix the problem, but also educated us on how to prevent issues in the future. A solution that was not in the "manual".

Lawrence L,

Lakewood, WA
Great experience
August 09, 2025
Overall rating

Jim was very knowledgeable and professional. He was on time all the time

Graciela G,

Fontana, CA
5, this is a very good tech, he deserves a bonus for his wor
August 09, 2025
Overall rating

Very good tech., and he deserves a bonus for his work.

Luther N,

Springfield, OH
Dryer repair
August 09, 2025
Overall rating

Professional, knowledgeable and customer service focused. Thank you for the speedy repair!

Sara S,

East Greenville, PA
Excellent Technician
August 09, 2025
Overall rating

Great communication, explains issues in non technical terms, very organized. Pleasant personality. On time, excellent appearance and dress HIGHLY RECOMMEND

Georgekathy A,

Roswell, GA
Knowledgeable and competent Technician
August 09, 2025
Overall rating

Title says it all, knowledgeable and competent. William serviced another appliance one year ago. We thank him now as we thanked him then. He is quick to diagnose the problem and provide information about what is needed. He advises the home owner of things we should do for regular care. He also suggests when we should have maintenance by a pro (this requires a separate charge) as it extends the life of the appliance. He is time efficient in is work. Things are back up and running well. He is professional and courteous.

Kathlean P,

Tucson, AZ
Washer
August 09, 2025
Overall rating

Rudy was very professional and punctual as per scheduled time. Quicky diagnosed the issue. Thank you.

Elaine W,

San Diego, CA
Great Technician
August 09, 2025
Overall rating

Alexander did a terrific job fixing my washing machine. Now please hire some real people to do repair scheduling on the phone or in online chat.

Howard L,

Smithtown, NY