Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.2K
Average Rating
4.8/5
Technician
Very professional a José was very carefully and verify that all works correctly
Melba R,
San Juan, PRDishwasher repair
I was very happy with Rudy. He is hardworking and competent.
George M,
Waltham, MAGreat mechanic
Julian was immediately familiar with the appliance which allowed him to quickly gain access to its works, diagnose the fault, and demonstrate to me how the new part would resolve the problem. He is a great mechanic and a terrific ambassador for your brand.
Richard L,
Bronx, NYKevin did a great job
Very knowledgeable and professional! Highly recommend! Called me when in- transit.
Sue H,
Windsor, CTFix My Dryer!
Repair person arrived on time. He was friendly and efficient. He diagnosed the problem quickly and rectified the issue. He is a real asset to your company.
Nancy K,
Baldwinsville, NYGrateful
Grateful for his punctuality, expertise and overall very personable and professional. Thank you for helping me!!!
Nicole G,
Key Largo, FLSears service call…..Jose was very competent.
Jose was great. So nice to have a SEARS technician show up at my door. The light was out in the freezer. I started calling for repair in January. The 3rd party repair company came out 5 times. I started calling the number for them but I've been totally ghosted….no calls at all. Jose walked in for the 1st time today and went right to a different area of the freezer which was the cause of the light outage…in and out of our home within 1/2 hour. PLEASE…PLEASE…..quit sending these incompetent people out to your customers. They are a waste of time for your customers. ALSO….i find it very insulting that Sears customers are unable to speak to a customer service person when trying to set up appts or just customer questions. I made an appt this week for Wednesday and mid afternoon the call got cancelled….i had to start over again with your robot customer service.
Patricia R,
Surprise, AZOwner
Was honest and straightforward. Made sure not to overcharge for the work.
Lorenzo W,
Monee, ILOwner
Sergio was EXCELLENT. Friendly, professional and knowledgeable. Explained findings and was very nice. Clean, and prompt service
Sue J,
Calabasas, CAExcellant tech.
Manual did an excellant job. I would recomend him to work on any of my products. Very good tech.
Janice B,
Cocoa, FL