Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Reliable Service
August 11, 2025
Overall rating

The ice maker on our refrigerator was not working. Joel came out to determine what the problem was. He told us we needed a new ice maker and proceeded to order the part for us. The replacement parts were mailed to our house. He also set up another appointment to return and install the new part on the refrigerator. He was prompt and very knowledgeable in his service field. He made sure the new replacement part was working properly before leaving.

Alfonso S,

Prescott Valley, AZ
The best service ever!His knowledge about the situation was
August 11, 2025
Overall rating

The service call ever. The service tech explained everything about problem and solution/option. A++ in all areas.

Lisa J,

Collierville, TN
Clothes washer repair
August 11, 2025
Overall rating

Jon was was very friendly and professional. He made sure I was updated on his arrival time. He found problem quickly and pointed out the issue.

Ann& W,

Harrodsburg, KY
Customer service
August 11, 2025
Overall rating

Parrick was friendly and he had excellent customer service! Thank you.

Leticia G,

Santa Paula, CA
Washer repair
August 11, 2025
Overall rating

Knowledgeable, explained repairs to me. He cleaned up when finished.

Donna R,

North East, PA
Refrigerator repair
August 11, 2025
Overall rating

Patrick was excellent. Give him a raise. Efficient and once again solved the problem I had forgotten.

Mark W,

Eugene, OR
Maintenance
August 11, 2025
Overall rating

Daniel was very polite and knowledgeable on the appliances serviced. He has awesome customer service 😊

Chaunte T,

Pomona, CA
highly experienced technician
August 11, 2025
Overall rating

a lot of confidence in the experience in his work

Jesus P,

La Puente, CA
Fridge repair
August 11, 2025
Overall rating

Replaced icemaker and repaired leaking water tube in less than an hour.

Ken H,

Aviston, IL
Washer
August 11, 2025
Overall rating

Very good tech. Professional courteous and very knowledgeable. Giving him 5 stars

Janet H,

Patterson, LA