Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Great Service
I had the same problem with my water filter for two months. I had several cancelations by the Company and I was a tad bit upset that the problem had not been fixed. Adonis came in and he was very polite and he actually fixed the problem and made sure the service was complete. GREAT JOB!!!!
Emmaline T,
Roseville, MIHome service for refrigerator
Excellent service, on time and solved problem. Thank you for asking.
Maria F,
Guaynabo, PRAudrey is awesome
AC died and she fixed it promptly. The company however, is abysmal as far as being able to make contact. The automated system is awful and useless. Bring back LIVE people!
Stephen V,
Orlando, FLAlways friendly and informative
I enjoy that he knows the products he's working on as well as other brands, It's nice that he can give you comparisons. Also very nice and polite.
Anne H,
Rayne, LAQuick fix
Technician was polite, thorough, and quickly got the job done
Andrea V,
Cameron, NCGreat service from Jerrmaine
While dealing with Sears Home Repair services to book an appointment was complicated (get rid of AI assistant!) Jerrmaine was a thorough and efficient assistant, they are lucky to have him on their team!
Susan H,
Sharon, CTFantastic Customer Service Experience
Joe was very friendly, thorough, made sure everything was working as it should before he left! If I'll techs were like Joe, Sears would be unbelievable!
Timothy M,
Norton, OH5
Great personality; knowledgable guy. He Fixed the problem while I watched .
Ronald K,
Hickory, NCExcellent service but overbooked
My 8-12 appointment ended up being a 3 pm appointment. No fault of the technician who kept me informed. He was overbooked. He was very thorough with his diagnosis and had the part to fix the problem.
Philip V,
Vacaville, CADryer repair
Jose completed the repair; that of changing a door switch , throughly and minimal time.
Yvette S,
Whittier, CA