Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Very satisfied customer
August 12, 2025
Overall rating

Very nice person, helpful and very patient, his knowledge on the diagnostic to my fridge made sense, and he told us all to he possibilities the were making our fridge malfunctioning. He was very kind to help me remove some items from the fridge to be able to see the problem. Very knowledgeable person. I am a very satisfied customer.

Angeles A,

North Hills, CA
Service Call -Refrigerator
August 12, 2025
Overall rating

After waiting 5 months to get service to fix our refrigerator, Jason was our technician. He was very thorough, asking questions so he could determine what needed to be done. He worked to ensure the refrigerator was fixed and fully functioning before he left. He was very professional and we were grateful for his service.

Stacy N,

Mcdonough, GA
Best of the Best
August 12, 2025
Overall rating

Jim did a fantastic job and showed a lot of care for making sure things were done correctly and he also said that if there any problems please make sure I contacted Sears.

Tina C,

Ontario, CA
My Dishwasher
August 12, 2025
Overall rating

Adam was great! Very informative and knowledgeable. But your pricing is ridiculous! I wanted to keep my original dishwasher but to fix it I could buy 2 new dishwashers for that price! So my 5 stars is for Adam only! Not your company.

Lauire K,

Albany, NY
Baldwinm Refrigerator
August 12, 2025
Overall rating

Muhammad did a fine job...he explained what may be the problem that produces the clicking noises from the back of the refrigerator...he replaced a fan and asked us too call Sears after 48 hours to report if the clicking has returned or stopped.

Frederickca B,

Roseville, CA
Five star
August 12, 2025
Overall rating

Very clean did a good job. New what he was doing.

Arlene F,

Picayune, MS
technician
August 12, 2025
Overall rating

good experience and very knowledgeable came on time and called beforehand

Dottie B,

Cincinnati, OH
Appliance tech
August 12, 2025
Overall rating

Very professional person, nice and caring, full of information, very helpful, I has earned 5 stars!!

Katie B,

Eastland, TX
Great service
August 12, 2025
Overall rating

Replaced thermostat in refrigerator and checked out other appliances. Refrigerator is working again. Thank you.

Patricia H,

Lake Forest, CA
great
August 12, 2025
Overall rating

very knowledgeable and efficient! he is also very respectful and pleasant

Jonathan G,

Fowlerville, MI