Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Refrigerator service
August 14, 2025
Overall rating

Osahon was extremely helpful and knew exactly what the problem was with my refrigerator. I would give him 5 stars!

Rita L,

Brooklyn, NY
Title of what?
August 14, 2025
Overall rating

Darious was super: courteous and knowledgeable. Why do I have to come up with 10 words. This rating software is infuriating and the scheduling software doesn't allow changes to phone numbers.

John K,

Halethorpe, MD
Refrigerator service
August 14, 2025
Overall rating

Dwight was very friendly and knowledgable. He is a credit to your company.

Lawrence B,

Boynton Beach, FL
Freezer repair
August 14, 2025
Overall rating

Richard, the technican along with his assistance explained what the problem I was having with my freezer and how to prevent the problem from reoccurring. They fixed the problem to my satisfaction.

Edward B,

Melrose, FL
Washer Repair
August 13, 2025
Overall rating

Mr. Price was courteous, respectful & friendly. He was knowledgeable about the washer & it didn't take him long to repair it. Thank you Mr. Price.

Mary B,

Rock Hill, SC
Great
August 13, 2025
Overall rating

James was professional, personable, and knowledgeable . Great job on our freezer

Ricardo A,

Las Vegas, NV
Great Job!
August 13, 2025
Overall rating

Start to finish the washing machine repair was done quickly and efficiently . Oscar was very knowledgeable of the appliance and explained to us the problem. Oscar was friendly and patient and well spoken.ties a plastic have in our home. Great Job. Everyone!

Peter P,

Burlington, WI
Stove, washer, and refrigerator service by Steven
August 13, 2025
Overall rating

Steven does excellent work- he's knowledgeable, quick and efficient. He knows appliances and their systems. I would highly recommend him any time.

Albert N,

Jackson, WY
Ruben is the best!
August 13, 2025
Overall rating

Ruben is very professional and personable. I felt very comfortable with him. He answered all of my questions and solved all of the problems with my air conditioning unit!

Alaya S,

Los Angeles, CA
Service Done
August 13, 2025
Overall rating

I am not happy that it took Sears services over 1 month to get my dryer fixed. I made an appointment for July 7th in the month of June when my dryer door wasn't working. The company didn't send a technician and cancle my appointment without my knowledge, After several calls the representative apologized and gave me an appointment for August 4th. I final had my dryer repaired today August 13th. This need to be better for appliances that is needed on a daily basis. I just want to Thank Justin for repairing my dryer.

Esther P,

Brooklyn, NY