Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Service with competence
August 14, 2025
Overall rating

Jake was professional, answered all my questions with obvious knowledge of the functionality. Completed a thorough diagnosis and review. A pleasure to work with.

David S,

Meridian, ID
Brandon
August 14, 2025
Overall rating

Brandon was very courteous and professional and did the best he could. Unfortunately the part that was sent to me still did not function properly. Therefore it appears that the only option is total replacement of the product.

Michael C,

Laurel, MS
Washer lid error code
August 14, 2025
Overall rating

Excellent efficient service. Provided valuable info regarding repair or replacement.

David H,

Dayton, OH
Sears Appliance Service
August 14, 2025
Overall rating

Called 4:30 pm Wed for refrigerator repair. They showed up at 10 the next morning as promised. Fix was done in half an hour. Very reasonable price, and great service person. 5 star, all around!

John M,

Flagstaff, AZ
Microwave and Dryer Appointment
August 14, 2025
Overall rating

Elisha was great! He was on time and was early in the day so I didn't wait around all day for the appointment. He ordered a part and scheduled a follow-up installation appointment on the spot, already had parts for my dryer which he managed the installation very quickly. I had all the follow-up documents before he left for his next job. I hope I get him back for future appointments--he is every bit a 5 Star technician.!

Randal W,

Shawnee, KS
Knowledgeable
August 14, 2025
Overall rating

Our service visit today was very smooth. Luis was very knowledgeable.

Ryan R,

Crowley, TX
Great Service
August 14, 2025
Overall rating

Did reair in a nice friendly manner and explained the situation well.

Georgia T,

Shawnee, KS
Great service
August 14, 2025
Overall rating

Jose went above and beyond to get my freezer back on. I could see the temperature going up and knew it wasn't working. Could not wait another day so I texted Jose and he came right away to get the part a get my freezer working again!

Ann W,

Phoenix, AZ
Awesome
August 14, 2025
Overall rating

Great guy got it done. Was very understanding and patient.

Stevi S,

Dover, DE
Washer dx and dryer tuneup
August 14, 2025
Overall rating

Ray was very nice and helpful with giving me options. Great job with dryer too.

Marilyn K,

Barefoot Bay, FL