Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Excellent Service
August 15, 2025
Overall rating

Michael did an exceptional job in diagnosing the problem and resolving it! GREAT JOB!

Tampia A,

Birmingham, AL
Great!
August 15, 2025
Overall rating

Dmitri was kind, understanding, and knowledgeable, and assured me if the problem continues, Sears would come back for the original problem, and the diagnostic fee I paid will still be in effect from original 8/12/2025 visit. Thanks!

Gail B,

Raleigh, NC
Good service man
August 15, 2025
Overall rating

Excellent service man did a good job We do not appreciate the slow carelessness of sears warenty

Lloyd M,

Springfield, MO
Ward was great!!
August 15, 2025
Overall rating

It's taking a month for Sears to get somebody out. Their new AI phone system has either canceled our appointments or actually thought someone came out and they didn't. Today after persistent phone calling Ward came out and got the job done. Ward has been here once or twice and has always been professional and knowledgeable.

Steven W,

Clovis, CA
5
August 15, 2025
Overall rating

Excellent service,grateful customer service Handel in a kindly manner. Was able to communicate.

Venancia S,

San Diego, CA
Dishwasher service with Brett
August 15, 2025
Overall rating

He is awesome!! Courteous and polite. Rey knowledgeable and helpful. He's the best!

Dave H,

N Tonawanda, NY
Excellent
August 15, 2025
Overall rating

Roy was friendly and efficient! Got my refrigerator running again!

Amanda B,

Greenfield, MO
Very Nice
August 15, 2025
Overall rating

I appreciated his promptness and thoroughness. Very professional and knownledgeable.

Dennis D,

Saint Charles, MO
Juan
August 15, 2025
Overall rating

Very polite and did his job very good and on time

Arcelio L,

San Juan, PR
Helpful and informative
August 15, 2025
Overall rating

Richard was great, he was informative and helpful with providing a resolution to my issue

Reginald M,

Jacksonville, FL