Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Kenmore oven repair - 5/5
August 18, 2025
Overall rating

Dennis the service tech, was timely, efficient and knowledgeable. Very quick to diagnose the problem (weak igniter) and efficiently replaced the part. The website tech support was a valuable application to ensure invoicing and part orders were done without problems. Would recommend Sears service for appliance repair with 5 stars.

Richard M,

Mentor, OH
Review
August 18, 2025
Overall rating

Professional and patient with this old lady he did a thorough job

Gail F,

Tallahassee, FL
Excellent Service
August 18, 2025
Overall rating

Outstanding service, knowledgeable and went above andbeyond to secure the correct part

Elizabeth C,

Atlanta, GA
Great professional service
August 18, 2025
Overall rating

Eric was very professional and informative with explaining the issue and work performed. Would highly recommend to friends and family.

Jon W,

Melbourne, FL
Freezer not working
August 18, 2025
Overall rating

This is our 3 rd visit for Vincent to fix our ice cube maker. The time before this, someone (Jackson?) came to fix same, and did. For 2 weeks all went well until last Thursday 8/14 when I went to get ice from the freezer and when I opened the door, it was like an oven in there! I reported it so whomever showed up to fix things, they would know what to expect. Long story, short, Vincent said they would give me a new refrigerator. When and if that happens, I will be extremely glad!

Joanne L,

White Plains, NY
Five Star
August 18, 2025
Overall rating

Very much appreciated Mcleod's professional and personable demeanor, as well as his patience and thoroughness in explaining the issue with our appliance, as well as our options. Sears would do well to reward Mcleod accordingly.

Arthur P,

Pittsford, NY
Oven ignitor replacement. 5 stars
August 18, 2025
Overall rating

The repairman was very helpful and quick to finish the job.

Caesar T,

Lincoln, RI
Dryer repair
August 18, 2025
Overall rating

Gave me options and explained home warranty. Quickly fixed the problem.

Jean W,

Waverly, OH
Awesome service
August 18, 2025
Overall rating

Jason was kind, clear, efficient and accommodating. He was great at communicating with me throughout the repair, setting my expectations for timing, price and process. He made this whole repair go smoothly. Thank so much Jason!!!

Stephanie S,

Cambridge, MD
Ice maker repair
August 17, 2025
Overall rating

Arrived on time, diagnosed & repaired our ice maker in a timely manner. Great service!

Donna V,

West Salem, OH