Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Annual maintenance
Tara was on time, friendly, knowledgeable and efficient Analyzed and resolved a problem with Washer quickly
Susan W,
Worcester, MATechnician
Luis was very prompt, considerate and knowledgeable. I will give him a 5
Janet H,
Euless, TXReford was excellent.
Redford was great. He arrived when they said he would. He went right to work and was done in about 15 MINUTES. I was very pleased with his work. Mrs Harris
Patricia H,
Norristown, PAExcellent
Chuck was very professional did a great job. Super efficient.
Grant S,
Rochester, MITech
He was great gave me several options, even sold me on the home warranty, without being pushy about it, just suggested it to me in a kind way. Very courteous.
Kelly S,
Hollister, CAKnowledgeable and great Customer Service
Had a great experience with the service tech, Desmond. I would call Sears again for service.
Thomas G,
Discovery Bay, CAFrig Repair
Both technicians that came out were great. The part was the problem. It wasn't ordered. Then, reordered. Crazy. It wasted 2 trips to my house. The third worked. Also, no one told me the part would come to my house. Oops! When you need to set aside an entire day waiting for a tech to show up, doing it without results is very frustrating. You need to minimize the time slots to a.m. or p.m.
Sharonann S,
Topeka, KSAmazing customer service
Wayne could not have been a nicer man, he was polite, responsive, and took care of our need… He left the place clean and smiled the whole time… I could not have had a better experience. I could not recommend Wayne more to anyone else.
Jesse A,
Macungie, PArepair of convection function in my Kenmore Elite Over the R
Sal and his assistant were GREAT!!! Very personable and explained things so that I could understand what was being done.
Richard H,
Allison Park, PA5
Eli was a great guy. I give him a 5
Wanda B,
Powder Springs, GA