Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Washer repair
September 05, 2025
Overall rating

Alex is patient, honest like telling me what's wrong with my machine and some tips of cleaning it. He fixed it very fast and I can tell he is expert!

Terry B,

Buena Park, CA
Fantastic experience!!
September 05, 2025
Overall rating

Dylan was incredibly courteous, listened well and answered questions when I asked about the issues with my washer/dryer.

Liz S,

Little Rock, AR
Friendly and efficient!
September 05, 2025
Overall rating

Dylan was very friendly and efficient in fixing my appliance.

Liz S,

Little Rock, AR
Ernesto
September 04, 2025
Overall rating

The service manager was experienced and knew what he was doing. He was quick to diagnose the problem and was fast replacing the part needed.

Augusto E,

Uvalde, TX
Refrigerator
September 04, 2025
Overall rating

Carlos was very professional, he answered all my questions .

Liliana A,

Moreno Valley, CA
David was great!
September 04, 2025
Overall rating

David gave us good advice. He didn't fix what didn't need fixing.

Fran C,

Park City, UT
Quick & Professional
September 04, 2025
Overall rating

Wayne showed up and got the job done on our 18 year old Kenmore refrigerator.

Michael S,

Gillette, NJ
Professional and knowledgeable
September 04, 2025
Overall rating

Although he was unable to repair my 3 1/2 year old Kenmore refrigerator due to it being a piece of junk, he was helpful in sharing the few options available to me. Kenmore should stand by it's products. Based on my experience today, it is highly unlikely that I would purchase another Kenmore appliance.

Yvette H,

Palm Coast, FL
Home service repair
September 04, 2025
Overall rating

Jim was very competent and knowledgeable about our appliance. He worked efficiently and explained to us the procedure to repair our refrigerator. He was very courteous and respectful as he completed his work. He's an excellent representative of your company.

Jane L,

York, ME
Profecional
September 04, 2025
Overall rating

Goood service,exelente. Fast , but the only thing I don't like it's the price. very high price

Martha A,

Perris, CA