Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Definitely a 5 had the icemaker replaced and installed in mi
September 05, 2025
Overall rating

We have been with Sears for many years and have never experienced the lack of knowledge and professionalism. We were totally surprised.

Michael L,

S El Monte, CA
John F is 5☆!
September 05, 2025
Overall rating

John evaluated the symptoms and fixed the problem! He was kind and professional.

Lauriel B,

Tulsa, OK
Dryer
September 05, 2025
Overall rating

Was on time and honest about everything good person aaaaaa

Michael B,

Bolingbrook, IL
5 stars
September 05, 2025
Overall rating

Aside from describing the problem as well as error code from machine I feel that the issue could have been solved on first visit.When I was first contacted and issue was for the most part already known it would have been solved in one visit as the part needed is probably readily available, instead of having to send repair people twice.Other than that I was very satisfied that it was completed within a week.

Kevin M,

Centereach, NY
Winfred service today.
September 05, 2025
Overall rating

It was a great experience!! Winfred did an amazing job on our freezer repair! He deserves a 5 rating!! Thanks!

Carolyn F,

Austin, TX
Knowledgeable and efficient
September 05, 2025
Overall rating

For once a technician who knows what he's doing! Phil resolved my issue and didn't give up until it was solved.

Leah J,

Rhinebeck, NY
pleased
September 05, 2025
Overall rating

friendly and professional technician - did a good job for us

Alexander W,

Shelburne, VT
Knowledgeable
September 05, 2025
Overall rating

Was very happy to see someone who knows about the INSIDE of a washer. They were courteous, knowledgeable and explained everything they did!

Mary F,

New Albany, IN
Excelent Service
September 05, 2025
Overall rating

Juan demostrated he knows very well Sears products, he fixed my washing Machine, he is very efficient

Pedro D,

San Juan, PR
Very happy
September 05, 2025
Overall rating

Drew was fantastic! Arrived when he said he would and got the oven fixed

Tory M,

Greensboro, NC