Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Politeness - Knowledgeable - Efficiency
The technician was excellent! He was polite, knowledgeable, and highly efficient. I would greatly welcome him again to take care of my appliances.
Robert J,
Brooklyn, NYGreat Service!
The technician was very knowledgeable and professional. They diagnosed and fixed the issue in a timely manner. I would highly recommend them!
James B,
Statesville, NCHonest, experienced
A professional experienced technician. We trusted his recommendation's. Would refer this company to others.
Diane D,
West Hills, CABenny Did Great
Although, it was very expensive, we were very happy with Benny our tech. He came in and knew his stuff, and as of now his fix is holding with no leaks. He was helpful with a couple other issues in explaining how our washer worked. We were happy with his help.
Steve H,
Collierville, TNAmazing! Helpful!
We are so grateful for Alberto's patience and expertise. He was quick and so helpful to keep us from having issues again in the future. I usually worry that I pay for these services and the technicians are not confident or experienced with their service. But he was GREAT!
Lauren B,
Benbrook, TXRepairman excellent, AI service communication terrible
Ar my first appointment, the technician determined he needed a part. The part was ordered and I received an email that it had been delivered, but it was not delivered to me. I had to reschedule the next appointment, and I missed the following one because I didn't hear the phone call. I rescheduled again. This time the technician called when he was on his way but did not realize that a part was needed. He ordered the part to be sent to me, and I rescheduled again. I received a notice that the part would arrive just after the appointment, so I rescheduled again. Today, at last, the technician installed the part.
Sandra M,
Arlington, MAFriendly & knowledgeable
Max called before he arrived. Very polite. Explained what he was doing. Very knowledgeable. Took the extra steps to make sure the repair was done properly- even explained things to me! I truly appreciated his repairing my stove. I feel confident in all he did.
Pam M,
Grand Rapids, MIRevoir Segers
The service technician was nice explained the problem and did repairs in a timely manner fashion
Revoir S,
Pittsburgh, PAExcellent service
Jon was professional, prompt, courteous, and personable. The repair was quickly accomplished and he was on site within the time frame specified. I recommend Jon and Sears highly.
Virginia K,
Saint Augustine, FLDryer repair
Anthony, my service tech was awesome. He was very kind with my aunt who is 93 years old and explained everything to her. I really appreciate all the detail he showed her. I would love to have him back again if we need anything else.
Wilma V,
Atlanta, GA