Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Knowledgeable
September 09, 2025
Overall rating

He is friendly and knowledgeable. I recommend him if you need service

Jack S,

Caldwell, ID
Refrigerator and Range issues
September 09, 2025
Overall rating

I was very pleased with my technician. He was very knowledgeable and listened to all my concerns. Diagnosed the problems , fixed one appliance and ordered a part for the other appliance. Very pleasant to work with.

Denise S,

Ocala, FL
Frig Repair
September 09, 2025
Overall rating

Excellent and professional. Jim did a great job. Very professional.

Hanspeter Z,

Pahrump, NV
VERY PLEASED
September 09, 2025
Overall rating

PROMPT SERVICE, KNOWS HIS JOB AND VERY PLEASANT. DID GREAT JOB

Gary M,

Bartlesville, OK
Service call/outrageous labor fee
September 09, 2025
Overall rating

Leroy was great and did his very best. One part needed for repair is no longer available but he fixed the agitator as well which was fine. My biggest issue is the part price was minimal but the labor was almost $300 which was a total ripoff as I watched him and it took no time to fix. I have used Sears for years even had a service contract at one time. I find the labor cost unfair and would request and a refund for part of this as it looks very bad for Sears and I will not forget so am asking for review of this cost and hope Sears will refund some portion of this robbery fee. Thank you Deborah Cruz

Deborah C,

Yountville, CA
Very helpful!
September 09, 2025
Overall rating

Totally willing to walk me through what he was doing so that I understood the nature of the diagnosis/repair needs. I appreciate that!

Carolee E,

San Marcos, CA
Good service
September 09, 2025
Overall rating

He came on time and diagnosed the problem quickly. Thank you

Marla K,

Abiline, TX
Outdoor Grille Service
September 09, 2025
Overall rating

Jeo's knowledge and experience in servicing my grille was exceptional. He provided me insights on suggested changes and how to maximize my grille usage. He took the time to explain the situation and guided me through the process.

Raymond I,

Chester Sprgs, PA
Refrigerator repair
September 09, 2025
Overall rating

He did Very good job! Fixed the problem. Thank you.

Christina A,

Swanzey, NH
Excellent
September 09, 2025
Overall rating

He knew what he was doing. Took control of the situation. He delivered!!!!

Janet E,

Montgomery, AL