Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Refrigerator repair
Johnathan did an outstanding job, was efficient and professional. He kept us posted as to his arrival time.
Roger C,
Port Aransas, TXFixed my dryer
Very professional, very friendly and was on time. He ordered my parts and it was here on time for him to do his work
Linda T,
Reynoldsburg, OHEfficient
Timely, respectful, and helpful. Provide detailed information regarding future needs.
Yvonne C,
Chagrin Falls, OHFridge
He did a great job. Thanks. I appreciate it so much.
Thomas D,
Culpeper, VAAlways a pleasure
It's always a pleasure having him come over and work on my appliances.
Dan C,
Baker City, ORkeshav
This time we have perfact technicians he did perfact job
Kaushik P,
Tuscaloosa, ALTechnician Manager
It took 7 visits for my washer repair to be completed. It was getting to be slightly irritating but I stayed calm and each of the technicians were amazing. Peter was first, then Clint called and no parts were delivered. Reordered motor and then Abraham came and installed the motor but then he said the timer was bad. Timer ordered and then a young technician came and installed the timer but my machine still did not work. Bad timer and the technician reordered another timer and then Peter came back to install new timer and said it s not your timer but a bad motor they sent. So Peter reordered another motor and Clintq as came back today to put in the motor. The new motor arrived with a broken connection and Clint tried the motor and it didn't work. He rewired it and connected it. It FINALLy works NOW!!!!
Deborah E,
Carol Stream, ILService tech
Very knowledgeable and informative in terms of where we stand with the repair.
Verna A,
Wichita, KSThank you for redeeming my faith in Sears
He was efficient and had impeccable customer service. He fixed my machine in less than 1 hour. I almost gave up on Sears.....but look what happened. Thank you for loving and doing your job. You are welcome in my home anytime.
Chelica T,
Washington, DCGreat service
Great worker. Tried hard work with us. It took 2 months before we got to see a technician.
Carolyn S,
Swainsboro, GA