Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.2K
Average Rating
4.8/5
Service Repair
Great service and very professional and understanding of the job
Raymond G,
Dundee, FLConrad
Conrad provided excellent service. Professional, knowledgeable and personable. Thank you
Linda M,
Sacramento, CAIncredible
I've grown accustomed over the years to always expect the very worst outcome when an appliance (or any other device) breaks down…it's always bad news, either the warranty expired two days before or the repair is going to cost more than your yearly income. Well, imagine my surprise ,and tears of relief, when my service tech figured out that I had accidentally locked my washer and was able to get me back into the game at the touch of a button! I can't thank both he,and Sears Service department,for their FAST response to my problem. I gladly paid for the service call and know who to call if I need help again.
Mark K,
Philadelphia, PAGladys
Mr Tim did an excellent job. Very professional and courteous. Will definitely recommend him and your services again.
Gladys R,
Bartlett, TNserviced washer
John did a great job at addressing the issues i had with the washer.
Barbara G,
Sequim, WAMotor Fix
Technician indicated issue with HVAC needing new motor, which was installed and tested it out. HVAC working.
Aubrey C,
Sacramento, CARefrigerator
After sears sending several technicians, they finally sent me an expert named Mark who repaired my refrigerator without any issues. I was going to cancel my protection plan until Mark arrived. He saved the day for you Sears. He is courteous and extremely knowledgeable about appliances. He solved the problem immediately. Sears sent two repair people previously who knew absolutely nothing. Mark saved the day!!!! He needs a raise !
Dianne W,
Portsmouth, VAFreezer service
Andry knowledgeable, friendly. Answered all questions. Patient, took time to explain problem.
Gary C,
Clermont, FLGreat Job identifying problem
No run arounds and identified issue and fixed it. Thank you.
Diego T,
Calexico, CAExcellent service for my upright freezer
Dre was very courteous and provided exceptional service in replacing the defrost thermostat in my upright freezer. Dre assessed the problem, ordered the part, and returned to replace the thermostat. He was very fast and thorough.
Marianne F,
Milan, IL