Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Refrigerator gaskets
Although Abel wasn't able to replace the old gaskets with the new ones ordered, he worked so hard to get them to fit. But they were too thick and wouldn't allow the door to close all the way. Abel's determination is very commendable. Thank you for sending this excellent employee to us today!
Barbara O,
Channelview, TXRefrigerator was not cooling correctly
Darrious was very professional, technically astute, and fixed our refrigerator very quickly. Customer service was superior!
Valerie W,
Randallstown, MDBryan is such a credit t your services
Bryon is a real credit to your service dept. He is friendly and respectful and I feel a very knowledgeable technician
Geraldine M,
Upland, CAGreat!
Very pleasant and knowledgeable! Even though we didn't have good news for us, it is what it is. We have work with him before and found him to be excellent at repairs.
Susan C,
Jim Thorpe, PAWall Oven service
Brian diagnosed the problem with our wall oven as a relay board which is no longer available. Why? The oven is only 10 yrs old and should still be serviceable! Brian went above and beyond to fix an issue with an incorrect home address on our account. I could not reach or speak with a live service representative. This is frustrating & unacceptable.
Paul R,
Great Meadows, NJRefrigerator repair
Jesse rates a 5 star! He was efficient, knew the dilemma exactly, went right to work, fixed it, cleaned up after himself, was pleasant and courteous at all times. Great job!
John M,
Doylestown, PAMr John provided great service.
Mr John was extremely professional, courteous and extremely helpful. He explained all he did in great detail and was extremely patient when being questioned. He fixed the issue with the range top, he took his time to fix tg re make sure
Kathlyn C,
Elmont, NYRepair Service
Jules was excellent in his skills on my washing machine. He replaced two parts on my machine and he appeared to be very knowledgeable and explained in detail what the problem was and quickly made the repairs with the new parts that had been ordered.
Gail T,
Philadelphia, PABowman was great
Bowman was very personable and efficient. We still do not know if the repair worked. But we enjoyed his work.
Steve W,
Honolulu, HIRepair
He was very observant of issue and saw a way to fix it so this wouldn't happen again!
Joe M,
Oceanside, CA