Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Sal fixed the issue
September 11, 2025
Overall rating

Great job!! Sal figured out the issue and got it squared away.

Nancy C,

Pittsburgh, PA
Service
September 11, 2025
Overall rating

Thank you for repairing my oven but I think your 10 word requirement to submit is annoying.

Cathy F,

Salt Lake City, UT
Efficient and Knowledgeable
September 11, 2025
Overall rating

Quickly diagnosed the issue. Ordered the correct part and came back and installed it.

Patrick W,

New Hill, NC
Kenmore Refrigerator Control Board failure
September 11, 2025
Overall rating

Julio arrived as scheduled. He was very pleasant, performed some diagnostics. His device found the necessary replacement part but also let him know that the part was no longer available. When he left, I went online and immediately found it on the Sears Home Services, Parts Direct site. I have ordered it, it should arrive on Sept 16 and I will schedule with you for installation, since I paid for that service today.

Zena B,

Santa Cruz, CA
Oven
September 11, 2025
Overall rating

Very knowledgeable and a top tier professional. I wish was available for other appliances.

Donald R,

Bunnlevel, NC
Microwave
September 11, 2025
Overall rating

Thanks to Mr Phil. Professional and knowledgeable. If the scale was up to a 10, Phil will have no problems reaching the max.

Donald R,

Bunnlevel, NC
Excellent service by Joe L., Technician
September 11, 2025
Overall rating

We have used Sears Home Services for years now. We have been very pleased with the Technicians who have come to work on our appliances. Joe was amiable, clear, efficient and informative about what was needed for the repair of our refrigerator. Thank you Joe!

Mary B,

Gorham, ME
Efficient and friendly service appointment
September 11, 2025
Overall rating

Darrell explained very clearly the parts and labor that would be required to repair my washing machine.

Maryanne L,

Montclair, NJ
Repaired sears washer
September 11, 2025
Overall rating

Randall did a very good job and fixed the problem

Chris K,

Natchez, MS
Excellent and very professional
September 11, 2025
Overall rating

Don was excellent and very professional in answering our concerns and figuring out what happened.

Carlos T,

Ferndale, WA