Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Excellent support
Very knowledgeable tech. Courteous. Explained everything in detail and give very helpful tips
Mustafa H,
Richmond, TXOwner
Knowledgeable and able to fix the washer in short order
William H,
Fairfield, CAProfessional and thorough
Rafael worked diligently to resolve problem with ice maker. Discovered problem is with wiring inside freezer door. Waiting on call from warranty department. Part required for repair is no longer available for 9 year old refrigerator/freezer
Andrea S,
Orlando, FLBrian for washer and dryer
Brian is fabulous and we are really happy with his response and service! We are also grateful that he got us to restart our Sears Home Service that we had on the past. This was the best service we have had since moving to Emporia almost a year ago!
Steve H,
Emporia, KSTech?
Tech came, gave sobering part price, paid for visit. Gave me understanding of options.
Leif B,
Rogue River, ORMario Service Call - Swartz Creek
Mario was excellent. Diagnosed the problem in minutes and had it fixed shortly afterwards. Very satisfied with response and ease of scheduling. Would use your service again.
Gerald B,
Swartz Creek, MIProfessional and helpful
Francisco was so knowledgeable, helpful, and kind. I would use Sears Home Services (and hope that I get Francisco!) again in a heartbeat!
Heather W,
River Forest, ILKenmore refrigerator
It was a positive experience. I felt confident that the Certified Kenmore Technician that came to my home was knowledgeable.
Doris D,
Aptos, CAEfficient
David communicated his arrival time , explanation of issue with appliance, cost of repair , and offered service contract. He understood that I was not prepared to pay for repair - since this is our second less used oven
Lila P,
Lynchburg, VADryer taking too many cycles to dry
Oscar came out when he quoted, and was able to assess what was wrong with our dryer. He gave me recommendations for service we can do to make sure our dryer keeps drying well!
Susan E,
Naperville, IL