Kenmore Repair Reviews
Showing Most Recent Reviews From Verified Customers Of Sears Home Services
Total reviews
47.4K
Average Rating
4.8/5
Excellent service
Neal communicated with me regarding arrival time. He explained what and how he was repairing my washer. He also educated me about several things that I didn't know about maintenance of my appliances. I wish he would be my repairman always. He was head and shoulders above my last Sears repairman.
Susan G,
San Antonio, TXRepair/Service provider
Checked out refrigerator, explained what I was describing. Helpful & knowledgeable.
Debra D,
Curtistown, HIOutstanding rep for the company
Great customer service experience. Tyler promptly diagnosed the issues, ordered parts and set up the next appointment. Knowledgeable and friendly. Clearly explained the issues and made sound recommendations.
Loraine W,
Pavilion, NYGreat service!
Michael did great job repairing our appliance, kept us informed through process and explained the issues and showed great mentoring of a junior technician with him for the full repair.
Micheal M,
Bel Air, MDVery helpful
Thanks for coming out to service my range. Great job troubleshooting and diagnosing the problem.
John R,
Wakefield, MAMy experience
Francisco diagnosed the problem quickly. He was professional & respectful. I think with all the AI Sears seems to be using, the wondiw could have been shorter & more accurate.
Michele S,
Chicago, ILBest tech at Sears
Worked fast and efficiently, speaks spanish, did his job and answered all questions and concerns
Maria M,
Lindsay, CAGold stars aplenty
José was respectful, communicative, polite, and honest with us about the anticipated lifetime of our appliance and repairs that might be on the horizon. He took care of the immediate problem quickly and explained everything he was doing in detail. He was also neat, clean, and efficient. If we need service in the future, we hope we get him again!
Kim S,
Phoenix, AZGREAT JOB
Excellent work 👏 job well done my dryer is working again!!!!
Jarrett C,
Theodore, ALS. Valdez
Andre was polite, knowledgeable and completed our dishwasher repair. Very happy with the service!
Susan V,
Pembroke Pines, FL