Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Detailed and attentive
September 16, 2025
Overall rating

He quickly identified the issue and dealt with it promptly. He also showed me how to spot it next time so I can address it before it becomes a major problem. Clearly very experienced and professional.

John B,

Pflugerville, TX
Washing machine repair
September 16, 2025
Overall rating

Pablo is very knowledgeable, professional and personable and is a pleasure to work with.👍

Nahied H,

Squaw Valley, CA
Jose was great!
September 16, 2025
Overall rating

After resolving some cross-information, Jose got right to work and after 2 1/2 weeks of not have a working refrigerator I am back on track once again. Jose was very courteous. He kept me posted when he had to make extraneous noise and provided the estimated time it would take him to complete the job. His estimate was right on. 5 Stars for Jose. Thank you!

Florence A,

El Monte, CA
Rating of John A
September 16, 2025
Overall rating

John keeps his word and knows what he's doing always makes sure we know what he did and leaves our home clean

Michael E,

Hot Springs, AR
Professional and knowledgeable
September 16, 2025
Overall rating

Juan fixed our refrigerator and came back promptly when an adjustment was needed. We are very pleased with the service.

Jacquelyn D,

Kerrville, TX
Freezer repair
September 16, 2025
Overall rating

Pleasant, professional and informative. I definitely will contact for services again if needed

Lillie C,

Raeford, NC
Another excellent service call!
September 16, 2025
Overall rating

Jorge was again perfectly timely, courteous and efficient! On his initial service call for our Kenmore washer, he paid close attention to the reason for the call - there was a very slight noise during the spin cycle - and he diagnosed it as an early failing bearing. Thank You for taking care of our washer and us!

Debra B,

Roscoe, IL
Washer repair
September 16, 2025
Overall rating

Great service. Very professional. Provided great customer service. Knowledgeable of job.

Juanita F,

Oakley, CA
Good Communication
September 16, 2025
Overall rating

Stayed in touch re arrival time so that I could get other things done

Sandra J,

Portland, OR
Dryer issue
September 16, 2025
Overall rating

Arrived on time and prompt. Knowledgeable and helpful. I will request this tech next time I need service.

Russel S,

Edmond, OK