Kenmore Repair Reviews

Showing Most Recent Reviews From Verified Customers Of Sears Home Services


Total reviews

47.4K


Average Rating

4.8/5

Great job
September 17, 2025
Overall rating

Technician knowledgeable and did a great job, very pleasant too. Good experience

Mary M,

Ashaway, RI
Very professional.
September 16, 2025
Overall rating

Bruce called in advance prior to arriving. He was in a Sears uniform shirt which makes a big difference regarding confidence and trust. Bruce was also knowledgeable about a warranty offer that I had seen prior to making the appointment. When I asked the question about it, to my astonishment, he knew what I had seen online and was able to provide me with details regarding the offer right off the cuff. That is what I call a professional service call!

Bill G,

Metairie, LA
Super Mario!
September 16, 2025
Overall rating

Showed up at scheduled time. Quickly diagnosed the problem and fixed it. Friendly and informative. Thanks!

Helen S,

Euless, TX
Professional. Expert. Friendly. Awesome!!!!
September 16, 2025
Overall rating

Andrey is the epitome of excellent customer service and professionalism. I explained a couple of things I thought were going on, he listened, he translated from my amateur description to expert analysis and got to work. Not 10 minutes later he was all done and everything working perfectly. Thank you Andrey!!!!

Hector M,

Los Angeles, CA
Repair
September 16, 2025
Overall rating

Efficient Found the issue and repaired it. Explained the problem

Larry S,

Fairhope, AL
5
September 16, 2025
Overall rating

Very polite and knowledgeable about the problem we were having with our freezer.

Joe Q,

Melrose Park, IL
Well managed
September 16, 2025
Overall rating

Professional service, on time and took the time to talk to us.

Aldo P,

Baldwin Park, CA
washer repair
September 16, 2025
Overall rating

Lori was extremely efficient in determine what the problem was. She had the part on her truck and repaired my machine.

Joan M,

Easton, PA
Service rating for Vish Five star
September 16, 2025
Overall rating

Vish was very professional, knowledgeable and congenial. I would recommend Vish and if I need a repairman in the future I would like to ask to have Vish do the work.

Dorothy J,

Saint Michael, MN
Good job
September 16, 2025
Overall rating

Good job and mannerisms my machine works now. Happy they were able to do this before I left for vacation.

Hilda N,

Joliet, IL